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Tradify

About

#1 Job Management Software for Kiwi Tradies

Tradify is the fastest and easiest way to run your trades business, with offices in Auckland, New Zealand and London, UK and customers all over the world. We are on a mission to transform an industry and make a meaningful impact on the lives of our customers.

Location
Auckland
Website
Visit website 
Founded
2010
Employees
51-100
Industry
Construction
Funding stage
Series A

Culture

Our space

Careers

Available roles

The Matchstiq Top 100

Matchstiq's take on Tradify

Tradify's mission to create a world where tradespeople are making a life not just a living.

The market opportunity ahead for Tradify

We want to be the global leader in software for SMB trades companies synonymous with running their front and back office.

Why Tradify is a great place to work

We are a team of hardworking, diverse and creative people that collaborate, support and encourage each other to be
successful.

We offer a dynamic, high growth environment where people can learn and thrive. If you want a fast-paced, action-oriented and sometimes unpredictable and challenging work environment. This is underpinned by our company values.

Tradify has a peer to peer recognition system through Slack ('hi-5's') where employees can recognise each other reflecting our values. The winner receives the monthly award 'Golden hemet' including a dinner for 2 on Tradify.

We have focussed on providing a fun and welcoming culture and a comprehensive package of benefits that accommodates people's life stages. There is a strong emphasis on flexibility and supporting our team if there is other stuff happening outside of work.

We also care deeply about diversity and inclusion and are currently working towards achieving gender tick accreditation in the next quarter.

As standard we offer the following:

  • ESOP scheme
  • Down Tools Day x6 additional leave days per year
  • Birthday day off
  • Volunteer Opportunities 4 days per year
  • Parental and “Whānau” Leave (2 weeks paid leave and one month return to work (paid full time for part-time hours)
  • Free Counselling/EAP (Psychologist)
  • Referral Bonus ($2k)
  • Sick Leave Allowance from Day 1 (no stand down)
  • Flexible/hybrid working
  • Wellness Initiatives (Yoga, discounted gym membership)
  • Dog-Friendly Office

Working with us

Values

  • We are one team

    We don’t believe in functional boundaries. We believe in the strength of the team and great teamwork, this requires diversity and collaboration and having fun together.

  • We are direct & kind

    To move fast we believe in robust and direct communication principles, with a foundation in being respectful and constructive.

  • We think big

    We believe in constantly learning to find the next big thing that will revolutionise our customers' experience and the entire trades industry. We believe in experimentation and testing at a fast pace. If it doesn't work we change or reassess.

  • We put Tradespeople first

    Customers drive everything we do, from our product roadmap to sales and our customer experience. We put customers first and operate around their schedule, not ours.

  • We hustle

    We derive personal joy and fulfilment through professional accomplishment. We work hard to achieve goals and expect those around us to do the same. We are happiest in our work when we’re achieving goals.

 

Inside Sales Specialist - Auckland

Tradify is a rapidly expanding New Zealand based SaaS success story - We're looking for an energetic, sales focused, success hungry individual to join our HQ team in Auckland.

No cold calling involved! You'll only be speaking to people that are already trialing our product or have enquired about the inner workings of the platform.

Before continuing you must meet the following criteria:

  • Have a passion for Sales (SaaS experience a bonus)
  • Have flexibility to speak to our trialists outside of normal "business hours".

If you thrive on variety and challenge, have a passion for sales, have excellent communication skills and love helping people succeed, you’re gonna fit right in.

In a typical day, you will:

  • Reach out to our many trialists across APAC using the CRM database and strive to convert them from free trialist to paid customer.
  • Run live, web based demos, where you dive into Tradify and show trialists how they can use the system in their own business.
  • Get stuck into the problems a trialist may have and help them figure out a solution with Tradify.
  • Collaborate with the design, engineering and marketing teams to push the voice of the customer through to the rest of the business.

Requirements

You’re going to love this job if you:

  • Have 1-2 years experience in a sales role and the talent and desire to exceed your targets.
  • Can relate well to a variety of people.
  • Love to find ways to make technology understandable and relatable.
  • Are highly organised and have great attention to detail. Time management will be critical to your success.
  • Have "the gift of the gab" - you have excellent written and verbal communications skills, as you'll be chatting with customers and trialists all day via phone, email, and SMS.
  • Thrive in a collaborative team environment where everyone is friendly, smart and driven.
  • Have a creative streak and love finding new ways to connect with customers.
  • Have flexibility to work rostered late shifts

Benefits

You’ll report to the ANZ Sales Manager, and work closely with both the local and global team, where everyone shares the same purpose and pitches in as needed.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in.

For the right candidate, we offer a great benefits package, including competitive remuneration, Employee Share Options (ESOP), Down Tools Days (6 days a year to follow your passion), Volunteer Leave (to pay it forward in our community), Birthday leave (a paid day off so you can celebrate) and a values based culture.

Interested? Want to know more? Get in touch

 

Quality Assurance Engineer

We are looking for an awesome person who will work alongside our Product & Engineering team yet still take the initiative, utilising creativity and flexibility to add a huge amount of value in a very dynamic environment. You’ll be able to roll your sleeves up on day one and get stuck in building a better product.

The QA team take responsibility for ensuring the quality of the product, testing across all Tradify platforms, web and mobile for both live and in development stages. They will also create, document, implement and maintain test scripts for complex functionality in the Tradify websites and applications. This includes creating and maintaining automated testing rigs as well as manual testing. The QA team will also be contributing to defining, analysing and planning of business & system requirements for both new and existing product features. As a senior member of the team, you will also be responsible for owning and driving initiatives to help us improve our development processes as well as mentoring less experienced team members.

You should be self-motivated, team oriented and should have excellent communication skills. Above all you should be passionate about the value that QA brings to a high-growth technology business like Tradify.

Key Performance Indicators

  • Reliable error-free, high-performance releases.
  • Ensuring that testing results in efficient delivery of work packages on time and to specification.
  • A strong, robust and super-fast platform that scales to meet the demands of users around the world.
  • Ownership of expanding aspects of automated test coverage, precise test cases and QA artifacts.
  • Ownership in defining, analysing and breaking down aspects of business & system requirements.

Key Responsibilities:

The QA Engineer will be responsible for automated testing and manual testing, tracking changes and quality issues across. They will work closely with the QA Manager, CTO, Product Team and Engineers to build a collaborative feedback loop for engineering activity.

  • Test sites and applications for functional, cross-browser, performance and usability defects.
  • Communicate and document user experience interactions and use cases in test plans.
  • Review requirements, specifications and technical design documents to provide timely and meaningful feedback
  • Liaise with internal teams (e.g. developers and product managers) to identify/analyse/define both business & system requirements
  • Estimate, prioritize, plan and coordinate testing activities
  • Create detailed, comprehensive and well-structured test plans and test cases
  • Design, develop and execute automation scripts using Specflow, Selenium, Webdriver and any appropriate tools.
  • Provide time estimates to assist in project scheduling to account for QA in project executions.
  • Identify, record, document thoroughly and track bugs
  • Perform thorough regression testing when bugs are resolved
  • Develop and apply testing processes for new and existing products to meet business needs
  • Communicate throughout project execution with developers and other QAs using video conferencing, instant messaging, and other collaboration tools.
  • Monitor debugging process results
  • Track quality assurance metrics, like defect densities and open defect counts
  • Stay up-to-date with new testing tools and test strategies
  • Take complete ownership of QA processes and tooling.
  • Provide second tier analysis to assist support team reproduce and diagnose production issues.

Requirements

Skills and expertise

  • Some familiarity with HTML, Ajax, JavaScript. Must have experience manually testing, HTML, JavaScript based websites, and native Android and iOS mobile apps.
  • Proven technology experience, in development or QA of web-based systems and sites.
  • Experience with tracking and task management tools, such as FogBugz, Jira, Bugzilla, Trac and test case tools such as Hiptest, Testrail or Zephyr.
  • Strong understanding of web technology and components, including HTTP, and web services
  • Strong communication and collaboration skills with both creative and technical partners
  • Proven work experience in software development with C#.
  • Proven work experience in software quality assurance.
  • Strong knowledge of software QA methodologies, tools and processes.
  • Hands-on experience with both white box and black box testing.
  • Solid knowledge of SQL and scripting.
  • Experience working in an Agile/Scrum development process.
  • Experience working with Xamarin UI Test Framework or other mobile UI automation framework is a plus.
  • Experience with performance and/or security testing is a plus.
  • BS/MS degree in Computer Science, Engineering or a related subject.
  • Experience in test automation tools like Specflow, Selenium, Charles, Fiddler, Postman and Web Driver.
  • Experience in CI/CD tools and processes.
  • Experience in analysing user stories and define acceptance criteria.

Benefits

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in.

For the right candidate, we offer a great benefits package, including competitive remuneration, Employee Share Options (ESOP), Down Tools Days (6 days a year to follow your passion), Volunteer Leave (to pay it forward in our community), Birthday leave (a paid day off so you can celebrate) and a values based culture.

Interested? Want to know more? Get in touch

 

Graduate Customer Success Representative - Auckland

Description

We are on a mission to transform how tradespeople run their businesses and have a positive impact on their life. We hire people with energy to build something special that will transform an industry and meaningfully impact the life of our customers. Success for us is millions of people using Tradify across the world.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in. Fundamentally we want to solve big problems and build great products that people love and can’t live without.

With a rapidly growing customer base, Customer Success is at the heart of what we do, and we’re doing a pretty great job so far, beating our own growth records every month. We’re proud to be working on great and innovative ways to help Tradies succeed each and every day, but we want to do more.

As we increase our focus on Customer Success even further, we need an outstanding Graduate Customer Success Representative who helps customers achieve their desired outcomes, and succeed, above everything else. Your number one priority will be to help our customers achieve success using Tradify. You will be passionate about helping others use world-class tech, be able to communicate and build a strong rapport with all sorts of different people, and be comfortable stepping Tradies through exactly how they can make the most of Tradify.

Your most important tasks will be to reach out to new Tradify customers by phone to make sure they are up and running with the app, give them a hand with their set up if they need it, answer any questions they have and just do whatever it takes to make them successful. You’ll need to follow established Customer Success processes, as well as actively help us to improve our processes and suggest new ideas and approaches.

Requirements

If you thrive on variety, love talking with customers and helping people succeed, and you know that having fun and working together are key to a great work environment, you’re gonna fit right in.

In a typical day, you might:

  • Deliver online webinars and demos to customers to help them grasp the technology, or to introduce new/additional features
  • Answer emails and texts from Tradify customers, answer their questions and/or point them to available resources
  • Make 20-30 welcome calls a day to new customers to understand their business, what their needs are, what problems they are looking to solve and ensure they are using Tradify effectively
  • Check back in with customers who have been using Tradify for a few weeks, a few months or even a few years to see how they’re getting on
  • Take a break with a game of table tennis
  • Get stuck into a thorny problem a customer is having and help them figure out a solution

You’re going to love this job if you:

  • Are highly empathetic, high energy and can relate to people from all walks of life
  • Love to find ways to make technology understandable and relatable. Many of the people you’ll be talking to are great at what they do but not with the tools you’re helping them understand and use
  • Are highly organised with great attention to detail, as you’ll need to follow established processes and juggle lots of different tasks
  • Driven to make sure you contact all customers to need help onboarding, or potentially have an issue
  • Have “the gift of the gab” – you need excellent written and verbal communications skills, as you’ll be chatting with customers all day via phone, email, and SMS
  • Thrive in a great team environment where everyone is friendly, smart, and driven
  • Believe that tradespeople do important work and that supporting them to do their work better is an awesome thing to be a part of
  • Want to do work that improves other people’s lives, but also believe it should be fun

Benefits

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in.

For the right candidate, we offer a great benefits package, including competitive remuneration, Employee Share Options (ESOP), Down Tools Days (6 days a year to follow your passion), Volunteer Leave (to pay it forward in our community), Birthday leave (a paid day off so you can celebrate) and a values based culture.

Interested? Want to know more? Get in touch

 

Mobile Developer (Xamarin)

We are on a mission to transform how tradespeople run their businesses and have a positive impact on their lives. We hire people with energy to build something special that will transform an industry and meaningfully impact the life of our customers. Success for us is millions of people using Tradify across the world.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in. Fundamentally we want to solve big problems and build great products that people love and can’t live without.

As part of our growth, we need a new developer who wants to focus on mobile technology and believes in the massive role it can play in the lives of our customers. Basically this means taking Tradify’s mission out in the field and into the pockets of users all over the planet.

Do you want a job that goes deeper than being just another code-monkey? Not only will you be owning the mobile experience across Android and iOS, you’ll be collaborating with a team of friendly and focussed engineers building out a world-class tech stack. You’ll be living and breathing Tradify’s goals and culture on a daily basis.

Your most important focus will be on developing mobile solutions for iOS and Android. Whilst we use the Xamarin stack, we aren’t only interested in your current Xamarin aptitude, and are actually much more interested in your overall expertise and engineering attitude.

You’re going to love this job if you:

  • Have experience in software engineering, using Xamarin, .net or a similar to develop commercial web or mobile solutions.
  • Are focussed on the quality of the user experience as much as the quality of the code-base.
  • Pride yourself on crafting error-free, high-performance code that can be easily understood by others.
  • Enjoy participating in a high performance team-oriented environment to develop a complex web and mobile app platform.
  • Enjoy integrating with software components to build a fully functional software eco-system.
  • Can serve as a subject matter expert for mobile engineering best practice.
  • Are highly organised with great attention to detail.
  • Have excellent written and verbal communications skills, as you’ll be writing and chatting with suppliers, property managers, accountants, and interview candidates.
  • Believe that tradies do important work and that supporting them to success is an awesome job.
  • Want to do work that improves other people’s lives, but also believe it should be fun.

Requirements

  • 3+ years experience developing commercial mobile apps and/or web applications.
  • Experience in design implementation of large scale, high use apps is a huge plus.
  • Detailed knowledge of mobile application development and extensive experience using .NET and C# as well as relational databases such as SQL Server, and Xamarin.
  • Familiarity with web application development and experience using .NET, C#, Angular, Typescript, MVC, Entity.
  • Ability to develop software in C# with OOP/OOA principles.
  • Excellent knowledge of Relational Databases, SQL and ORM technologies (EF).
  • Experience with Azure, Amazon Web Services and associated tools.
  • Experience with version control systems such as SVN and GIT.
  • Ability to work independently, take initiative, and contribute to new ideas required in a diverse, fast-paced, deadline-driven team environment.
  • Organisation and analytic skills, with strong problem solving ability.
  • Excellent written and verbal communications skills.
  • Knowing the trade-off between performance and features. Having the ability to come up with innovative solutions to scalability and performance problems.
  • Ability to document requirements and specifications.
  • Familiarity with software development methodology and release processes and test-driven development
  • Great people skills (you’ll know how to communicate with team members and have some fun).
  • Above all you must be excited about joining a world class dev team powering a global SaaS (Software as a service) business doing cool stuff.
 

Full Stack Developer

We are on a mission to transform how tradespeople run their businesses and have a positive impact on their lives. We hire people with energy to build something special that will transform an industry and meaningfully impact the life of our customers. Success for us is millions of people using Tradify across the world.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in. Fundamentally we want to solve big problems and build great products that people love and can’t live without.

Do you want a job that goes deeper than being just another coder? Not only will you be owning the web and internet technologies, infrastructure and apis, you’ll be collaborating with a team of friendly and focussed engineers building out a world-class cloud based modern tech stack. You’ll be living and breathing Tradify’s goals and culture on a daily basis.

Your most important focus will be on developing customer focused features on our web portal using Angular, Typescript, Web API and Entity. Whilst we primarily use these technologies, we are actually much more interested in your overall expertise and engineering attitude, if you know C# we are sure a successful candidate would pick up the rest without a problem.

If you thrive on technical challenges, a relentless pursuit of creating awesome user experiences, and ultimately helping people succeed, you’re gonna fit right in.


In a typical day, you might:

  • Kick off the morning with coffee and a stand-up
  • Meet with the UX team to discuss prototypes for new mobile features
  • Carry out a peer-review on a team-mate’s .net code
  • Join in a discussion about a customer need and the role that the website could play in solving it
  • Sit with a designer finely tuning the user interface and web performance so that it feels silky smooth
  • Continue to substantially enhance our codebase offering by refactoring components, layouts and workflows.

Requirements

You’re going to love this job if you:

  • Have 3+ years experience in professional software engineering, using .net or a similar
  • Are focussed on the quality of the user experience as much as the quality of the code-base
  • Pride yourself on crafting error-free, high-performance code that can be easily understood by others.
  • Enjoy participating in a high performance team-oriented environment to develop a complex web and mobile app platform.
  • Enjoy integrating with software components to build a fully functional software eco-system.
  • Are highly organised with great attention to detail.
  • Believe that tradies do important work and that supporting them to success is an awesome job.
  • Want to do work that improves other people’s lives, but also believe it should be fun.

Benefits

For the right candidate, we offer a great benefits package, including competitive remuneration, Employee Share Options (ESOP), Down Tools Days (6 days a year to follow your passion), Volunteer Leave (to pay it forward in our community), Birthday leave (a paid day off so you can celebrate) and a values based culture.

Interested? Want to know more? Get in touch

 

Graduate Customer Support Specialist

We are on a mission to transform how tradespeople run their businesses and have a positive impact on their life. We hire people with energy to build something special that will transform an industry and meaningfully impact the life of our customers. Success for us is millions of people using Tradify across the world.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in. Fundamentally we want to solve big problems and build great products that people love and can’t live without.

With a rapidly growing customer base, Customer Support is at the heart of what we do, and we’re doing a pretty great job so far. We’re proud to be working on great and innovative ways to help Tradies succeed each and every day, but we want to do more and to help with our growth, we're looking for an energetic, support focused graduate to join our central Auckland team.

As the first point of contact for existing customers – you are an integral part of our customer team. You'll help them with their problems, get to know them, be friendly, patient, honest and you'll get lots of great feedback from happy customers whose lives you've made better.

If you have a passion for customer support, technology and taking on the world then read on.

In a typical day, you will:
  • Provide setup assistance and answer inbound support queries via helpdesk, email and phone to paid customers.
  • Work closely alongside our NZ sales team and provide support assistance when required to help our trialists get over the line, and provide technical assistance to our Customer Success team to help onboard new customers.
  • Assist our development team in finding bugs and other product related issues.
  • Work collaboratively to decrease churn and come up with new initiatives to help our existing customers succeed and grow.
  • Supporting our product and marketing teams with valuable customer insights.
  • Keeping us informed of our key customer metrics by updating our customer metrics when required.
  • Help improve our support function through the creation of content including FAQs, How to Guides and Videos on our Knowledge Base.

Requirements

Your going to love this job if you:

  • Can work and thrive in a fast paced environment.
  • Are highly organised and can juggle many different tasks at once.
  • “Diagnose”, “troubleshoot”, are common words to describe what you love to do.
  • Believe tradies do important work and want to be part of an environment that works relentlessly to ensure we make their lives better.
  • Thrive in a great team environment where everyone is friendly, smart, and driven.
  • Flexibility to work late shifts 10.30am - 19.00pm to service our ANZ customer base

 

Benefits

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in.

For the right candidate, we offer a great benefits package, including competitive remuneration, Employee Share Options (ESOP), Down Tools Days (6 days a year to follow your passion), Volunteer Leave (to pay it forward in our community), Birthday leave (a paid day off so you can celebrate) and a values based culture.

Interested? Want to know more? Get in touch

 

Customer Support Specialist

We are on a mission to transform how tradespeople run their businesses and have a positive impact on their life. We hire people with energy to build something special that will transform an industry and meaningfully impact the life of our customers. Success for us is millions of people using Tradify across the world.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in. Fundamentally we want to solve big problems and build great products that people love and can’t live without.

With a rapidly growing customer base, Customer Support is at the heart of what we do, and we’re doing a pretty great job so far. We’re proud to be working on great and innovative ways to help Tradies succeed each and every day, but we want to do more and to help with our growth, we're looking for an energetic, support focused superstar to join our central Auckland team.

As the first point of contact for existing customers – you are an integral part of our customer team. You'll help them with their problems, get to know them, be friendly, patient, honest and you'll get lots of great feedback from happy customers whose lives you've made better.

If you have a passion for customer support, technology and taking on the world then read on.

In a typical day, you will:
  • Provide setup assistance and answer inbound support queries via helpdesk, email and phone to paid customers.
  • Work closely alongside our NZ sales team and provide support assistance when required to help our trialists get over the line, and provide technical assistance to our Customer Success team to help onboard new customers.
  • Assist our development team in finding bugs and other product related issues.
  • Work collaboratively to decrease churn and come up with new initiatives to help our existing customers succeed and grow.
  • Supporting our product and marketing teams with valuable customer insights.
  • Keeping us informed of our key customer metrics by updating our customer metrics when required.
  • Help improve our support function through the creation of content including FAQs, How to Guides and Videos on our Knowledge Base.

Requirements

Your going to love this job if you:

  • Can work and thrive in a fast paced environment.
  • Are highly organised and can juggle many different tasks at once.
  • “Diagnose”, “troubleshoot”, are common words to describe what you love to do.
  • Believe tradies do important work and want to be part of an environment that works relentlessly to ensure we make their lives better.
  • Thrive in a great team environment where everyone is friendly, smart, and driven.
  • Flexibility to work late shifts 10.30am - 19.00pm to service our ANZ customer base

 

Benefits

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in.

For the right candidate, we offer a great benefits package, including competitive remuneration, Employee Share Options (ESOP), Down Tools Days (6 days a year to follow your passion), Volunteer Leave (to pay it forward in our community), Birthday leave (a paid day off so you can celebrate) and a values based culture.

Interested? Want to know more? Get in touch

 

Team Lead - Inside Sales (SaaS)

Tradify is a rapidly expanding New Zealand based SaaS success story - and we're looking for an awesome Team Lead to join our HQ team in Auckland.

As an Inside Sales Team Lead, you will be responsible for both achieving and exceeding your own individual quota, as well as guiding and leading your squad to success.

In a Typical Day, you will

  • Assist the sales manager and coach with day to day development and feedback of your squad members
  • Measure, monitor and optimise sales performance of your squad members based on set KPIs
  • Take ownership of your squads performance figure, ensuring you enable success within squad and seek appropriate support to do so if required
  • Assist with call coaching and churn to provide squad members with effective feedback to improve performance
  • Assist with day to day operational tasks, including adjusting fieldworker pricing, reallocation of leads and enquiries
  • Effectively lead peer to peer training sessions both squad and team wide
  • Reach out and talk to new trialists to get to know their business, understand their needs, learn what problems they are looking to solve and help them determine whether Tradify is the right job management solution for them.
  • Run live demos, where you dive into Tradify and show trialists how they can use the system in their own business.
  • Answer phone calls, emails and texts from trialists - help them with any issues or questions and help them see how Tradify can help their business.
  • Jump into a sales meeting to review your own and the team’s weekly and month to date numbers and discuss any challenges and opportunities - how to handle them and what we can do to improve across the team.
  • Enjoy a slice of cake with the team to celebrate our latest growth milestone.

 

To be successful in this role, you will need to be both an effective salesperson, (who is able to bring-in new customers and hit their own individual quota) while also passionate about enabling others to work towards a squad and team growth target.
You’ll love sales, be passionate about helping others use world-class tech, be able to clearly communicate the Tradify value proposition and build rapport with a variety of different people.

Requirements

  • Have 1-2 years experience in a SaaS sales role and the talent and desire to exceed your individual and squad targets.
  • High level of emotional intelligence to both relate to and help squad members while also effectively communicating with customers
  • Comfortable giving improvement based feedback to peers
  • Love to find ways to make technology understandable and relatable. Many of the people you’ll be talking to are great at what they do but are not familiar with software like Tradify.
  • Are highly organised and have great attention to detail - you’ll need to follow established sales processes and juggle lots of different tasks. Time management will be critical to your success.
  • A base line of slideshow creation to build peer to peer session slides
  • Have “the gift of the gab” – you have excellent written and verbal communications skills, as you'll be chatting with customers and trialists all day via phone, email, and SMS.
  • Thrive in a collaborative team environment where everyone is friendly, smart and driven.
  • Are resourceful - you’ll need to figure out the best way to get each trialist over the line.
  • A collaborative team player and strong influencer with excellent written and verbal communications skills.
  • Has experience using (and helping your teams use) HubSpot or similar marketing automation/CRM software.

Benefits

You’ll report to the ANZ Sales Manager, and work closely with both the local and global team, where everyone shares the same purpose and pitches in as needed.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in.

For the right candidate, we offer a great benefits package, including competitive remuneration, Employee Share Options (ESOP), Down Tools Days (6 days a year to follow your passion), Volunteer Leave (to pay it forward in our community), Birthday leave (a paid day off so you can celebrate) and a values based culture.

Interested? Want to know more? Get in touch

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