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Tradify

About

The easiest way to manage your trade business. Guaranteed.

Join over 13,000 Tradies in New Zealand and beyond doing way better things, thanks to time saved with Tradify job management software.

Location
Auckland
Website
Visit website 
Founded
2010
Employees
11-50
Industry
SaaS

Careers

Available roles

The Matchstiq Top 50

Matchstiq's take on Tradify

Tradify's mission is to transform millions of trades businesses, where tradespeople are making a life, not just a living.

The Market Opportunity Ahead for Tradify

Tradify's job management software makes it easy to run a trade business, by simplifying customer enquiry management, quote creation, job scheduling, job management, invoicing and payments. Thousands of tradespeople in New Zealand, Australia, the United Kingdom and beyond are already using the platform and with millions of small trades businesses globally that fit the profile of the ideal Tradify customer, there is a lot of scope for future growth.

Diversity and Inclusion at Tradify.

"We are really proud of the diversity of our team and this is a core value of Tradify.  We have identified areas of focus for the coming year, particularly around gender diversity in R&D. We have already implemented changes and improvements resulting in a significant increase across R&D."

 

UX/UI Designer

We are on a mission to transform how tradespeople run their businesses and have a positive impact on their life. We hire people with energy to build something special that will transform an industry and meaningfully impact the life of our customers. Success for us is millions of people using Tradify across the world.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in. Fundamentally we want to solve big problems and build great products that people love and can’t live without.

We need a super-smart, super-passionate and super-on-to-it person to join the UX design practice that is responsible for delivering the Tradify product experience and supports other parts of the business.

Basically this means really understanding what’s going on in Tradies lives, and using this information to go about creating experiences through the product that make a difference. Oh and you also get to define, design and work closely with the engineering team to deliver the solutions too.

Do you want to be participating in one of the fastest-growing technology companies in Australasia? Do you want a job that goes deeper than doing just another screen comp or user-flow? Not only will you be owning the user experience across web and mobile touch-points, you’ll also be co-designing and collaborating with a team of friendly people focused on doing something world-class. You’ll be living and breathing Tradify’s goals and culture on a daily basis.

If you thrive on design thinking, a relentless pursuit on designing awesome user experiences, and ultimately helping people succeed, you’re gonna fit right in.

In a typical day, you might do some of the following:

  • Kick off the morning with coffee and a catch-up with a diverse range of team members.
  • Meet with the Engineering team to share prototypes for a new mobile feature you are working on.
  • Work with the Research and Insights team on what we know about how customers carry out quoting through to invoicing to help paint the journey we are focusing on.
  • Participate in a discussion about a customer problem and the process we will use to uncover a solution.
  • Review engineering work and sit with a developer to finely tune the end result to ensure the user experience is as awesome as you had imagined.
  • Go deep on a new solution for the latest cycle, discovering user needs, co-designing with tradies and help defining technical specs to supply to engineers.

What is a Cycle you say? Glad you asked!

We work in what we call Cycles, which can last for a given amount of time - like 6 weeks. Each cycle has a dedicated team to design, develop and test solutions that have been recommended to the business by Product Managers. You'll work alongside both of these teams, ensuring the intended experience is delivered to a high standard using your awesome UX skills.

Requirements

You’re going to be a great fit for this job if you:

  • Have a bachelor's degree plus five years experience in interaction design or an equivalent combination of relevant education and experience.
  • Extensive experience of a leading edge digital or UX design company and practices.
  • A great understanding of concepts of interaction design, and user testing and user experience.
  • Have a foundation of design fundamentals such as typography, layout, colour theory, and branding.
  • Have a technical understanding of HTML & CSS, responsive layouts and mobile app design.
  • Are focused on the quality of the user experience as much as the aesthetics of the user interface.
  • Enjoy participating in a high performance team-oriented environment to deliver sophisticated digital solutions.
  • Can serve as a subject matter expert for user-centered design practices and UX design.
  • Are highly organised with great attention to detail.
  • Have excellent written and verbal communications skills.
  • Believe that tradies do important work and that supporting them to success is an awesome job.
  • Want to do work that improves other people’s lives, but also believe it should be fun.

Benefits

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in.

For the right candidate, we offer competitive remuneration, Employee Share Options (ESOP), and a great working-environment with monthly team lunches, Down Tools Days (ask about these), 10 days sick leave and a values based culture.

Interested? Get in touch

 

Inside Sales Specialist - Auckland

Tradify is a rapidly expanding New Zealand based SaaS success story - We're looking for an energetic, sales focused, success hungry individual to join our HQ team in Auckland.

No cold calling involved! You'll only be speaking to people that are already trialing our product or have enquired about the inner workings of the platform.

Before continuing you must meet the following criteria:

  • Have a passion for Sales (SaaS experience a bonus)
  • Have flexibility to speak to our trialists outside of normal "business hours".

If you thrive on variety and challenge, have a passion for sales, have excellent communication skills and love helping people succeed, you’re gonna fit right in.

In a typical day, you will:

  • Reach out to our many trialists across APAC using the CRM database and strive to convert them from free trialist to paid customer.
  • Run live, web based demos, where you dive into Tradify and show trialists how they can use the system in their own business.
  • Get stuck into the problems a trialist may have and help them figure out a solution with Tradify.
  • Collaborate with the design, engineering and marketing teams to push the voice of the customer through to the rest of the business.

Requirements

You’re going to love this job if you:

  • Have 1-2 years experience in a sales role and the talent and desire to exceed your targets.
  • Can relate well to a variety of people.
  • Love to find ways to make technology understandable and relatable.
  • Are highly organised and have great attention to detail. Time management will be critical to your success.
  • Have "the gift of the gab" - you have excellent written and verbal communications skills, as you'll be chatting with customers and trialists all day via phone, email, and SMS.
  • Thrive in a collaborative team environment where everyone is friendly, smart and driven.
  • Have a creative streak and love finding new ways to connect with customers.
  • Have flexibility to work rostered late shifts

Benefits

You’ll report to the Global Director of Sales, and work closely with both the local and global team, where everyone shares the same purpose and pitches in as needed.

For the right candidate, we offer competitive remuneration with monthly uncapped commission, ESOP, a city fringe pet friendly office, a MacBook, plus a fun working-environment with monthly team lunches, Down Tools Days, plus a real focus on team culture and engagement. Sound like you? Apply now.

 

Director of Marketing

Tradify is on a mission to transform how tradespeople run their businesses and have a positive impact on their life. We hire people with energy to build something special that will transform an industry and meaningfully impact our customers. Success for us is millions of people using Tradify across the world.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in. Fundamentally we want to solve big problems and build great products that people love and can’t live without.

We’re looking for a technically strong, metrics-driven and strategic-minded Director, Marketing to help scale and accelerate Tradify’s demand generation growth engine. The ideal candidate will have a blend of marketing strategy and operational proficiency, with a passion for data, metrics and reporting, and an eye for scalability.

You’ll set the strategic direction and oversee and actively participate in the execution of a mix of marketing programs required to achieve monthly and quarterly demand generation goals, with a particular focus on digital channels.

Reporting to the CRO, you’ll have experience creating actionable marketing strategies and a comprehensive yet focused marketing plan to drive accelerated growth and you will have demonstrated success owning the strategy, development and execution of global, multichannel demand generation campaigns.

Responsibilities:

  • Lead the development and evolution of the strategic marketing plan that supports Tradify’s revenue growth objectives
  • Oversee and actively participate in the execution of a mix of marketing programs required to achieve monthly and quarterly demand generation goals
  • Lead the strategic development and optimization of all marketing channels including web, email, paid media, social and more
  • Lead the Tradify web strategy through innovative web design and creative use of social marketing strategies to increase reach and engagement and drive leads
  • Recommend innovative ways to increase conversions at every step of the funnel through campaign content, retargeting, personalization, etc.
  • Continuously analyze and optimize program performance and quality, including A/B testing, creative design and layout, marketing copy, and database segmentation
  • Manage the global marketing budget, optimizing spend across demand generation efforts to drive the right business result
  • Recruit, develop, lead and mentor the global marketing team

Requirements

  • 8-10 years SaaS marketing experience
  • Bachelor’s degree in marketing or equivalent
  • Proven marketing leadership experience and demonstrated success in a dynamic, fast-paced, high growth business
  • Strong analytical skills, and a proven track record in making data-driven decisions to continually optimize performance and determine future investment
  • In depth knowledge of marketing best practices
  • Strong, hands-on knowledge of measurement and reporting across all stages of the buyer's journey; preferred experience with Hubspot
  • High level of energy, drive, enthusiasm, initiative and dedication
  • Excellent organizational and planning skills
  • Strong leadership and presentation skills
  • Excellent communication skills, both written and verbal
  • Demonstrated ability to lead, influence and persuade others
  • Experience building, leading, and mentoring team members

Benefits

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in.

For the right candidate, we offer a great benefits package, including competitive remuneration, Employee Share Options (ESOP), Down Tools Days (6 days a year to follow your passion), Volunteer Leave (to pay it forward in our community), Birthday leave (a paid day off so you can celebrate) and a values based culture.

Interested? Want to know more? Get in touch

 

Product Manager

Tradify is on a mission to transform how tradespeople run their businesses and have a positive impact on their life. We hire people with energy to build something special that will transform an industry and meaningfully impact our customers. Success for us is millions of people using Tradify across the world.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in. Fundamentally we want to solve big problems and build great products that people love and can’t live without.

We need a new super-smart, super-passionate and super-on-to-it person to drive and deliver our product development at Tradify. Someone who wants to focus on making a massive difference in the business and daily lives of an awesome and massively underserved user base. Basically this means getting a great understanding of what our product strategy and business objectives are, what our customers and prospective customers need, and developing detailed accurate product briefs allowing for product development teams to ship great experiences than create real value to the business.

Do you want to be participating in one of the fastest-growing technology companies in Australasia? Do you want a job with scope bigger than just minor enhancements with minimal impact? Not only will you be creating the briefs for product development, you’ll also be working with the Product Owner to plan the rollout and launch of these features once complete. You’ll be living and breathing Tradify’s goals and culture on a daily basis, ensuring everyone is armed with information, support and plans for shipping an amazing product.

If you thrive on being a team leader, thinking tactically to deliver on strategy, with a relentless passion for creating awesome experiences, and ultimately helping people succeed, you’re gonna fit right in. In a typical day, you might do some of the following:

  • Kick off the morning with coffee and a catch-up with a diverse range of team members.
  • Have a pow-wow with the Business Analyst to share how a new feature will deliver on our strategic objectives for the business.
  • Have a chat with a Squad about some findings about a feature you are drafting a brief for.
  • Host a session with the Chief Product Officer to discuss plans for the product roadmap over the next few months.
  • Set the plan and direction for a series of cycles, all leading to a larger strategic objective for the business.

What is a Cycle you say? Glad you asked!

  • We work in what we call Cycles, which can last for a given amount of time - like 6 weeks. Each cycle has a dedicated team to design, develop and test solutions that have been recommended to the business by Product Managers. You'll be responsible for ensuring the Product Owner understands the strategic objectives, as well as the details and considerations in your product brief.

Requirements

You’re going to be a great fit for this job if you:

  • Have a bachelor's degree plus five years experience in product management, product design, UX design, business analysis or an equivalent combination of relevant education and experience.
  • Extensive experience designing and developing digital products or services with a strong focus on user centered design.
  • Have expertise in reaching out and understanding consumer behaviour and needs.
  • Have a great understanding of the concepts of product development, and user experience design as they relate to digital product and service design.
  • Enjoy participating in a high performance team-oriented environment to deliver sophisticated digital solutions.
  • Can serve as a subject matter expert as well as coach others in product development, business case development and product design.
  • Are highly organised with great attention to detail.
  • Have excellent written and verbal communications skills.
  • Believe that tradies do important work and that supporting them to success is an awesome job.
  • Want to do work that improves other people’s lives, but also believe it should be fun.

Benefits

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in.

For the right candidate, we offer competitive remuneration, Employee Share Options (ESOP), and a great working-environment with monthly team lunches, Down Tools Days (ask about these), and a values based culture.

Interested? Get in touch

 

Graduate - SaaS Inside Sales

We are a rapidly expanding New Zealand based SaaS success story - We're looking for an energetic, sales focused, success hungry individual to join our Tradify HQ team in Auckland.

No cold calling involved! You'll only be speaking to people that are already trialling our product or have enquired about the inner workings of the platform.
Before continuing you must meet the following criteria:

  • Have a passion for Sales or the gift of the gab and willing to learn
  • Have flexibility to speak to our trialists outside of normal "business hours".
If you thrive on variety and challenge, have a passion for sales, have excellent communication skills and love helping people succeed, you’re gonna fit right in.

 

In a typical day, you will:
  • Reach out to our many trialists across APAC using the CRM database and strive to convert them from free trialist to paid customer.
  • Run live, web based demos, where you dive into our company and show trialists how they can use the system in their own business.
  • Get stuck into the problems a trialist may have and help them figure out a solution.
  • Collaborate with the design, engineering and marketing teams to push the voice of the customer through to the rest of the business.

Requirements

You’re going to love this job if you:

  • Have the talent and desire to exceed your targets.
  • Can relate well to a variety of people.
  • Love to find ways to make technology understandable and relatable.
  • Are highly organised and have great attention to detail. Time management will be critical to your success.
  • Have "the gift of the gab" - you have excellent written and verbal communications skills, as you'll be chatting with customers and trialists all day via phone, email, and SMS.
  • Thrive in a collaborative team environment where everyone is friendly, smart and driven.
  • Have a creative streak and love finding new ways to connect with customers.
  • Have flexibility to work rostered late shift

Benefits

For the right candidate, we offer competitive remuneration, Employee Share Options (ESOP), and a great working-environment with monthly team lunches, Down Tools Days (ask about these), and a values based culture.
This is a great opportunity to join a rapidly expanding NZ SaaS business.

 

Growth Marketing Manager

We are on a mission to transform how tradespeople run their businesses and have a positive impact on their life. We hire people with energy to build something special that will transform an industry and meaningfully impact the life of our customers. Success for us is millions of people using Tradify across the world.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in. Fundamentally we want to solve big problems and build great products that people love and can’t live without.

We need a passionate, experienced, metrics-driven Demand Generation Marketing Manager to focus on creatively reaching, engaging and converting our target audience of small trade businesses, with a primary focus on Australia & New Zealand.

To be successful in this role, you’ll have lots of experience and demonstrated success planning, implementing and optimising multi-channel demand generation campaigns (with specific expertise and experience in CRO). You’ll also have experience establishing productive marketing partnership programs and you’ll be passionate about identifying and testing new opportunities to drive growth. You’ll drive demand gen planning across various channels every quarter, working closely with a small, fast-paced global marketing team to develop and implement new lead gen ideas and partnership opportunities and improve conversion across all stages of our marketing funnel. You’ll have great hustle, be able to make things happen fast, work well with our sales team, thrive on the challenge of measuring and improving the ROI on our marketing investments, and on hitting monthly trial goals.

In a typical day, you might:

  • Kick off the morning with a coffee and a marketing team stand-up where you’ll share what you’re working on, your latest campaign results vs target and what you’re planning to test next.
  • Meet with the team to share and refine messaging for a campaign you’re launching next month.
  • Talk to the Digital Marketing Manager about how to optimise conversion on your campaign targeting Australian leads.
  • Spend time creating a CRO testing plan and work with internal design and engineering resources to implement it.
  • Crunch numbers in excel to calculate the ROI of a recently concluded marketing campaign.
  • Get creative with the broader team to brainstorm new campaign ideas to increase qualified trials next month, then again the month after that to meet our ever-growing targets
  • Present the results from last month’s Marketing programs and campaigns and share recommendations to improve performance.
  • Spend time building a pipeline of new marketing partnerships and influencer opportunities.
  • Catch up with the Sales team to get feedback on this week’s lead quality.

Requirements

You’re going to love this job if you:

  • Have at least 5 years of multi-channel demand generation and growth marketing experience. Demand Gen experience with a SaaS company would be a bonus.
  • Thrive on creating, implementing and managing multi-channel marketing campaigns
  • Have a strong track record of designing & implementing CRO improvements
  • Are proficient in creating wireframes that illustrate your CRO methodology
  • Have experience identifying and implementing productive marketing partnerships
  • Are an analytical thinker with experience in campaign reporting and analysis
  • Have a track record of innovation and marketing experimentation, with clear examples of truly unique ways you’ve successfully driven demand
  • Are excited by the challenge of constantly improving marketing effectiveness and ROI
  • Have experience using HubSpot or similar marketing automation software
  • Are comfortable working with colleagues in different timezones (We have team members based in the UK)
  • Have an appreciation for, and understanding of what our customers (tradespeople) do each day
  • Have excellent written communication skills

Benefits

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in.

For the right candidate, we offer competitive remuneration, a great office space, a mac and other tools you need, plus a fun working-environment with monthly team lunches, and Down Tools Days (ask us about these).

Interested? Get in touch.

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