Hiring: Customer Service Specialist (Cambridge)
The team at Rocketspark are on the hunt for exceptional Customer Service Specialists who love helping people and developing strong customer relationships, to join their friendly and approachable Customer Success team.
The successful candidate will be assisting customers with email and phone enquiries, as well as guiding customers on their website journey as they move from potential customers to delighted promoters of the brand.
About the Speaker
Chantal leads Customer Success at Rocketspark, tasked with improving the digital lives of their clients. From answering queries around site design through to the more technical side of websites, she ensures that every client comes away feeling positive and empowered. On top of this, Chantal is an events management whizz, having delivered many events both big and small all across the country - all to enable people to be able to do business better,