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Product Design Lead

Who are we?
We’re Imagr and we’re leading the charge in creating super-powered automated retail technology with our end-to-end, AI powered checkout solution. Our goal is to revolutionise modern retail and make life easier for everyday people, with no checkouts and no queues.

How does this role fit in?
Your role delivers impact by owning both the user experience and user interaction design at Imagr in collaboration with our wider product and engineering teams. You’ll understand our retail partners’ current environment, business objectives and pain-points, to then translate these into unique design solutions. By methods of research articulating insights into tangible artefacts to ensure that a product takes into consideration the right audience.

You'll use knowledge of retailer operations and shopper needs, global markets, alongside our strategy and business goals to frame problems and design appealing solutions to ensure efficacy of the solution that Imagr delivers. 

What will your days look like?

  • Design and drive our UX research efforts, collect copious amounts of data and synthesise into easy to understand information to be shared with stakeholders, both internally and externally
  • Understanding the nuanced user requirements, and how they differ, for each geography we enter, contribute to the decision making process on how we can celebrate these differences and incorporate them into our UX
  • Workshop user requirements and pain points, collaborate with our engineers (software, hardware & AI) and wider product team to develop human-centered solutions
  • Get hands-on prototyping! Design a prototyping methodology that empowers the teams to test and learn, over and over and over again
  • Illustrate design ideas using storyboards, process flows and sitemaps
  • Design UI elements (navigation, menus, tabs, widgets, etc.)
  • Support and help lead user testing for intuitiveness and experience
Plus stepping outside of your role when needed and contributing as part of the wider Imagr team to achieve organisational objectives.

The skills we're looking for...

  • Prior experience as a Senior Product or UX / UI Designer with an enticing folio to showcase your own unique ethos and human-centred design principles
  • Expert knowledge of design processes and tools, e.g. Figma (preferred)
  • Knowledge of usability factors in human computer interaction
  • Experience working within a high growth or within a startup environment, Hardware Product, FMCG or Retail experience highly desirable
  • An understanding of how to integrate user needs and business objectives into the design process with the ability to discuss and explain design options
  • Exceptional documentation and presentation skills with proven influencing and stakeholder management experience, ideally in a customer facing capacity
  • Strong experience working in a cross functional agile delivery team

What can you expect from us?

Not only do you get to work with a talented and passionate team on a groundbreaking product, but we'll also look after you. We can offer you a competitive salary, a comprehensive wellbeing programme that looks after your mental and physical health, shared lunch with the team on every Friday, and the opportunity to grow your career in a venture-backed tech company growing on an international scale.

If you're interested in this role, but feel you may not have the exact experience we're looking for, please still consider applying as we're keen to hear from curious, passionate people who are willing to learn...we may just be willing to take a chance on you! We face a diverse range of problems here at Imagr and we need a diverse team to solve them, so put your unique perspective forward and let's see where it takes us!

About Imagr

Imagr gives supermarkets superpowers. Founded in New Zealand in 2016, we have built the first vision-only, white-label autonomous checkout solution that retailers can own, operate and scale themselves. Imagr is designed to layer into any supermarket, with no store fit-outs required. Mobile hardware, adaptable software.
Supermarket retailers are the hero of our story, and we empower them to create a more efficient, and more enjoyable shopping experience for their customers. Our deeply powerful proprietary AI doesn’t need barcodes. It just knows what you’re putting in the cart… or taking out of it! 

So... join us to rethink the way the world shops! Looking for a career defining opportunity? Make your mark architecting the new retail experience in a supportive, fast moving global team with offices in Auckland, Amsterdam and Osaka! 

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