AskNicely

About

Real-time customer feedback

Founded in 2014, AskNicely is the Frontline Success platform pioneer, connecting the dots between employee experience, customer experience, and revenue growth for service businesses.

Our industry-leading mobile platform delivers personalized coaching and motivation for frontline workers powered by real-time customer feedback and eliminates the need for layers of middle management.

Location
Auckland
Website
Visit website 
Founded
2014
Employees
51-100
Industry
Customer Experience
Funding stage
Series A

Culture

Our space

The Matchstiq Top 2023

Snapshot of AskNicely

AskNicely's mission is to make every customer experience awesome.

The Market Opportunity Ahead for AskNicely

With over 80% of the world's working population in frontline roles, how those people interact with customers can have major implications on the success of that businesses. AskNicely are pioneering a new category of software in customer experience, that helps coach, motivate and reward frontline workers to deliver an excellent customer experience. Their two largest markets are the US and Canada and they continue to grow their footprint quickly.

Diversity and Inclusion at AskNicely

AskNicely have developed policies around parental leave as well as offer flexible working hours. They have a commitment to creating work opportunities and experiences for underrepresented and underestimated youth.

Working with us

Values

  • Play to WIN

    Bring your "A" game. We have high standards but always favour speed over perfection.

  • Love your FEEDBACK

    Ask for feedback from others to improve your game. Share yours to help them improve theirs.

  • Be NICE

    We believe a great business can be built by nice people who are nice to each other.

Want to keep up-to-date?

We send out a fortnightly email with relevant events, the latest jobs and career insights from interesting and candid people.

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