Lexer.jpg

Lexer

About

The leading customer data platform for retailers

Proudly headquartered in Australia and serving clients from around the world, Lexer’s end-to-end retail CDP drives profit, saves time, and improves experiences for both companies and consumers—because seamless, genuine shopping experiences are the experiences we all deserve.

Location
Melbourne
Website
Visit website 
Founded
2010
Employees
101-200
Industry
Customer Experience
Funding stage
Series B

The Matchstiq Top 2025

Snapshot of Lexer

Turning Customer Data Into Retail Growth

Born in Melbourne and built for a global stage, Lexer is the customer data and experience platform (CDXP) designed specifically for retail.

What began as a social media monitoring tool has evolved into a powerful end-to-end platform helping brands unify data, understand their customers deeply, and activate insights that drive profit, loyalty, and seamless experiences across every touchpoint.

Lexer serves some of the world’s most customer-centric retailers, empowering them to spend smarter, market better, and serve faster, all from a single intuitive platform backed by expert support.

Why Lexer Is a Great Place to Work

Purpose-Built Product with a Global Vision Lexer is proudly Australian-founded, but its reach spans the globe. With a sharp focus on retail, the team is solving complex customer data challenges with elegant, practical solutions, and scaling it for brands everywhere.

Real Partnership with Clients Lexer isn’t just a software company, it’s a collaborative partner. The product has been shaped over the years through close client relationships, meaning employees are constantly learning from real-world feedback and building tools that genuinely solve problems.

Innovation Rooted in Impact From its roots in social listening to leading the retail CDXP space today, Lexer’s story is one of thoughtful evolution. Team members are part of a company that values curiosity, customer empathy, and continuous improvement.

Tight-Knit, High-Impact Culture With a culture shaped by trust, autonomy, and deep care for client success, Lexer offers the opportunity to grow your skills while making a visible difference, for the business, for customers, and for yourself.

Retail Focus, Real Results The platform helps brands unify fragmented data, enrich it with intelligence, and activate it across marketing, service, and commerce channels. If you’re passionate about retail, data, or customer experience, this is a place where your work truly matters.

Working with us

Values

  • The brightest crayon in the box.

    Bring a bold, focused, curious, and rested mind to every moment. Be a fantastic individual in an incredible team.

  • The friend others depend on.

    Always commit to the mission, deliver on your promises, and work hard for the best outcome.

  • Actions speak louder than words.

    Be proactive and engaged with the goings-on of the whole business; always adding value where you can, and support where you can’t.

  • Own the day.

    Every decision you make has the chance to cost or save our clients, our reputation, and our growth. React, respond, and balance the long and short term value of your actions.

  • Lover, not a fighter.

    Bring heart and care to our clients, your team, your craft, and yourself.

  • A laugh a day keeps the doctor away.

    The daily grind can be exhausting, so have a laugh, grab the mic, love your quirks, take a joke, and bring a little crazy.

Want to keep up-to-date?

We send out a fortnightly email with relevant events, the latest jobs and career insights from interesting and candid people.

Yes please!arrow-right