Lorikeet
About
Deeply human customer support
Lorikeet is the best AI customer support platform for Fintechs, Healthtechs, and other complex businesses.
Scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, and neither does implementing low quality "help centre summary" chatbots.
- Location
- Sydney
- Website
- Visit website
- Founded
- 2023
- Employees
- 11-50
- Industry
- Artificial Intelligence
- Funding stage
- Series A
The Matchstiq Top 2025
Snapshot of Lorikeet
Streamlining Customer Support with AI Agents
Sydney-based Lorikeet has hit a $100 million valuation just two years after its founding, thanks to $14 million in funding from Blackbird Ventures, SquarePeg Capital, and Skip Capital. Co-founded by Steve Hind (ex-Stripe) and Jamie Hall (ex-Google), Lorikeet builds AI-powered agents that automate support tasks for notable clients such as Eucalyptus, Immutable, and Step consistently outperforming human teams.
Why Lorikeet Is a Great Place to Work High-Growth Mission With enterprise AI adoption booming, Lorikeet addresses a tangible, high-impact need cutting customer support bottlenecks across industries.
Problem-Focused Innovation Rather than chasing AI buzz, Lorikeet prioritises real-world solutions that improve speed and quality, making its agents more than hype.
Culture of Excellence Founded by seasoned tech leaders from Stripe and Google, Lorikeet offers an environment that rewards pragmatic thinking, autonomy, and high performance plus the freedom to build next-gen AI without inflated hype.
If you’re eager to shape the future of AI-driven support and work in a fast-scaling environment that values substance over slogans, Lorikeet could be the place to accelerate your impact and career.