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Open opportunities in New Zealand tech companies

Explore the latest open roles at New Zealand's top tech startups, updated everyday directly from the companies careers page. The latest are automatically listed at the top.

 

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    Engineering Manager

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate. 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.  

    Your Role 

    As Engineering Manager you will play a key role in the Engineering Team, providing day-to-day leadership of our Engineering people, driving delivery from squads, and supporting career development and hiring activities. You will work alongside Product Managers to ensure work is planned accurately and delivered efficiently. 

    Your Responsibilities 

    • Run regular one-on-ones with Software Engineers in the team 
    • Support career pathway development and goal setting activities for Software Engineers  
    • Coach squads on agile methodologies and act as Scrum Master in all Squad ceremonies  
    • Review and recommend process changes to improve efficiency  
    • Coordinate with Product Managers to plan and ensure work is delivered  
    • Work across Squads to manage dependencies and remove roadblocks  
    • Work with Squad Leads and Principal Engineers to develop training material for Software Engineers  

    Your Experience 

    • Demonstrated ability in leading software development teams in a SaaS environment 
    • Substantial software development experience  preferable 
    • Experience managing and mentoring multiple team members 
    • Experience working in a lean, agile environment  
    • Proven experience in identifying and implementing opportunities to improve quality  

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first. 
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, award winning team and grow your own career with us. 

    To express an interest please submit your details and tell us your story! 

     

    Senior Product Manager

    AskNicely is a fast growing, funded SaaS startup - built (literally) on customer happiness. Check out our reviews on G2 Crowd. We are seeking diverse applicants for a Senior Product Manager role. Degrees and formal qualifications are nice to have, but relevant experience is more important.

    Helping businesses grow faster by improving their customer experience is our mission and the key to our success. We are moving at a fast pace to deliver the world's most loved Net Promoter Score software to a global market and are looking for an enthusiastic Product Manager who enjoys being part of the solution for a range of customers.

    The Senior Product Manager serves as a “player-coach” to help the Product and Design teams drive outcomes, shape solutions, and deliver exceptional user experiences. You’ll use your knowledge of product trends to develop new methods and approaches that drive the success of our teams and our customers. Together with engineering, you’ll raise the bar on product development to create an efficient product machine that focuses on business outcomes, rapidly experiments, and delivers exceptional experiences to our users.

    Requirements

    • Look to the future - promote a culture of innovation through continuous discovery and deep empathy for our users and their evolving needs.
    • Mentor and guide others on the product team to promote a product-led mindset.
    • Partner with design and key stakeholders to realize the ideal user experience based on our product vision and strategy
    • Serve as product evangelist – willing and eager to share strategy, context, value, and product knowledge across the organization.
    • Own the entire product lifecycle from discovery to launch.
    • Obsess over the opportunities and problem spaces through interviewing, whiteboarding, and asking “why”.
    • Work closely with Design to map ideal user experiences. Continuously iterate towards these ideals to drive key outcomes for AskNicely.
    • Create effective positioning documents based on a deep understanding of the benefits to the market and our customers that serve as a guiding light for story creation, development, and launch
    • Proactively track and use data that informs and directs the success of the product. Recommend & influence product-wide success metrics.
    • Drive cross-team product launches that positively impact user adoption and engagement and achieve business objectives

    Benefits

    • "Purple" benefits including: Nice Days, fully stocked kitchen, and we shout lunch on Thursdays!
    • Dedicated Professional Development budget
    • Paid time off and flexible work environment

    If, like us, you put a lot of value in culture, lifestyle and opportunity as well as benefits, you'll like what's on offer here (watch this).

    Cultural Pillars

    Lot’s of people ask about the culture at AskNicely. There are three non-negotiables to what we call “living in the purple”:

    • Be NICE: We believe a great business can be built by nice people that are nice to each other.
    • Play to WIN: Bring your "A" game. We have high standards but favor speed over perfection.
    • Love your FEEDBACK: Get feedback to improve your game and give feedback generously to help others improve theirs.

    Core Values

    We behave as defined by our core values.

    • SIMPLE: Never complicated, never too smart, we keep it simple. And humble. There are no egos here.
    • PERSONAL: It's only about people, not software. We are proud to put our personality on display and show character in our software.
    • CURIOUS: We don't have all the answers. We're seekers of the truth and how we'll evolve over time.
    • RESPONSIVE: Now is always the best time. We deliver fast results. And we remain hungry for more.

    Be You

    The core essence of AskNicely is "appreciation". It's what we stand for and a key principle that guides what we do each day. We appreciate different backgrounds, different contributions, different points of view and, most importantly, each other. It's how we win, together. We check our egos at the door and approach our work with curiosity, because we don't have all the answers and we learn fastest together, celebrating our wins along the way.

     

    Senior Full Stack Engineer

    Hi there! Thanks for stopping by 

    Are you an experienced Full Stack Engineer looking to make an exciting change: ditching the monolith and building new Golang & React microservices?
    We are looking for a Senior Full Stack Engineer to join our team in Newmarket. You are expected to perform at a high level and make strong contributions to the team in rapidly and efficiently building solutions to our retailers' problems, focussing on iteration, experimentation, and stability.
    You need not be an expert in Golang or React but you must be willing to learn as you go, and you’ll have our full support on this journey.

    Engineering @ Vend:

    • We build new features on top of a modern stack, consisting of web apps (in a mix of Angular & React) communicating through GraphQL and REST APIs to Go services, backed by databases and Kafka topics, all deployed using Docker in a continuous delivery cycle to AWS
    • You don’t need to have experience in any of our specific technologies: we’re great at teaching good engineers how to use our modern SaaS stack
    • We don't follow rigid Scrum or Kanban, but we do work in an agile, iterative way, and try to continuously improve and implement what works for us
    • We value letting our merchants experience what we're building as soon as possible - So we deploy a change to production on average every 7 minutes.
    • Blameless culture and a continuous improvement mindset

     

    What you’ll be doing:

    • Build stuff: this means coding, delivering new features, code reviews, fixing bugs, peer programming and incident response; 
    • Own and be accountable for features and high-leverage coding projects;
    • Structure projects into small, actionable tasks to deliver the most value in no time;
    • Collaborate with engineers, product managers and designers to help plan the work ahead;
    • Learn and teach: knowledge sharing, chapter reviews, demos, mentoring fellow engineers
    • Work on common services, shared libraries, upgrade/introduce new tooling or libraries, documentation, evolve best practices and processes etc.

    What you need to bring:

    • Senior level of engineering experience including both successes and failures (“scars”), which help you make better decisions
    • Deep knowledge in at least one of the following: Golang, Java, PHP, C#, C++, Ruby, Python, Elixir
    • Experience with either React, Vue, Angular or other javascript frontend framework.
    • Understand concepts like authentication, web security, models and databases, and the way that frontends consume APIs
    • Willingness to mentor and train other Engineers in the team

    Why do you want to work at Vend by Lightspeed?

    • Freedom to do your job and work truly flexibly
    • Genuine career opportunities in a company that’s creating new jobs everyday
    • Build an amazing product and make real impact
    • Work with a modern tech stack and learn new technologies
    • Competitive salary

    Plus, we have a range of benefits that’ll keep you happy, healthy and (not) hungry:

    • Lightspeed Share scheme
    • Flexible paid time off policy (unlimited leave)
    • Flexible Working policy
    • Secure, full-time carpark
    • Discounted health insurance 
    • Health and wellness benefit of $500  
    • Dog-friendly environment
    • Free fresh fruits, snacks and drinks (and cake for your birthday!)
    • Paid leave and assistance for new parents
    • Travel insurance for you and your family

    To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

    Where to from here?

    Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our Instagram.

    Vend by Lightspeed is an equal opportunity employer committed to providing a working environment that embraces, values and champions diversity, equity and inclusion.

    Who we are and what we do:

    This year Vend joined forces with Lightspeed to become ‘Vend by Lightspeed’. We are a cloud-based commerce platform designed for busy retailers. We started our journey in New Zealand ten years ago and have grown from local startup to global success. By joining Lightspeed, we are able to make an even bigger impact, with greater resources, building new features faster and powering retailers everywhere. 

    At the heart of who we are is our people and customers. We power local retailers in over 100 countries and we have offices in Canada, USA, Europe and APAC. We dream big and we're looking for people who do the same.

    Here in APAC you’ll have the ability to make a genuine impact, learn from the industry's best, and enjoy the perks of being part of a global growing tech company!

     

    Senior Back-end Engineer (Remote in New Zealand)

    Hi there! Thanks for stopping by

    We are looking for a Senior Back-end Engineer to join our team. As a Senior member of the team, you are expected to perform at a high level and make strong contributions to the team in rapidly and efficiently building solutions to our retailers' problems, focussing on iteration, experimentation, and stability. This role will mainly be focussing on back-end, but you may also be involved in front-end work if you show interest.

    Who we are and what we do:

    Some exciting news in the Vend journey, we are joining the Lightspeed family! By joining forces, we will continue to power retailers and restaurants with our cloud-based, omnichannel commerce platforms and bring our cities and communities to life.

    At the heart of both Lightspeed and Vend are our people and customers. We delight local businesses in over 100 countries and we are trusted by favourite local businesses, where the community goes to shop and dine. We have offices in Canada, USA, Europe, Australia and New Zealand.

    Our common mission: ignite the potential of businesses to enrich the communities they serve.We’re passionate about enabling people to do their best work. Come work with us and find out what you can do!

    Engineering @ Vend:

    • We build new features on top of a modern stack, consisting of web apps (in a mix of Angular & React) communicating through APIs to Go services, backed by databases and Kafka topics, all deployed using Docker in a continuous delivery cycle to AWS
    • You don’t need to have experience in any of our specific technologies: we’re great at teaching good engineers how to use our modern SaaS stack
    • We don't follow rigid Scrum or Kanban, but we do work in an agile, iterative way, and try to continuously improve and implement what works for us
    • We deploy changes to production every 7 minutes, on average

    What you’ll be doing:

    • Build stuff: this means coding, delivering new features, code reviews, fixing bugs, peer programming and incident response; 
    • Own and be accountable for features and high-leverage coding projects;
    • Structure projects into small, actionable tasks to deliver the most value in no time;
    • Collaborate with engineers, product managers and designers to help plan the work ahead;
    • Learn and teach: knowledge sharing, chapter reviews, demos, mentoring fellow engineers
    • Work on common services, shared libraries, upgrade/introduce new tooling or libraries, documentation, evolve best practices and processes etc.

    What you need to bring:

    • Senior level of experience as a Back-end Engineer including both successes and failures (“scars”), which help you make better decisions
    • Experience in working on major systems in one or more languages: ideally you’ve built REST API endpoints on top of data storage layers, and understand concepts like authentication, web security, and the way that frontends consume APIs

    Why do you want to work at Vend?

    • You can help build an amazing product in a company big enough for growth but lean enough to make a genuine impact
    • We will provide you with opportunities to develop your career
    • You will be offered a competitive salary

    Plus, we have a range of benefits that’ll keep you happy, healthy and (not) hungry:

    • Paid leave and assistance for new parents
    • Travel insurance for you and your family
    • Lightspeed Share scheme
    • Four weeks annual leave + extra day over the Christmas holidays

    Where to from here?

    Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world, feel free to check out our Instagram.

    Vend is an equal opportunity employer committed to providing a working environment that embraces and values inclusion and diversity.

     

    Senior Back-end Engineer

    Hi there! Thanks for stopping by

    Are you an experienced Java, PHP, C#, C++, Ruby, Python, developer looking to make an exciting change: ditching the monolith and building new  Golang microservices?

    We are looking for a Senior Back-end Engineer to join our team in Newmarket. You are expected to perform at a high level and make strong contributions to the team in rapidly and efficiently building solutions to our retailers' problems, focussing on iteration, experimentation, and stability. This role will focus on the back-end, but you may get involved in front-end work if you show interest.

    You do not need not be an expert in Golang but you must be willing to learn, and you’ll have our full support on this journey.

    Who we are and what we do:

    Some exciting news in the Vend journey, we are joining the Lightspeed family! By joining forces, we will continue to power retailers and restaurants with our cloud-based, omnichannel commerce platforms and bring our cities and communities to life.

    At the heart of both Lightspeed and Vend are our people and customers. We delight local businesses in over 100 countries and we are trusted by favourite local businesses, where the community goes to shop and dine. We have offices in Canada, USA, Europe, Australia and New Zealand.

    Our common mission: ignite the potential of businesses to enrich the communities they serve.We’re passionate about enabling people to do their best work. Come work with us and find out what you can do!

    Engineering @ Vend:

    • We build new features on top of a modern stack, consisting of web apps (in a mix of Angular & React) communicating through APIs to Go services, backed by databases and Kafka topics, all deployed using Docker in a continuous delivery cycle to AWS
    • You don’t need to have experience in any of our specific technologies: we’re great at teaching good engineers how to use our modern SaaS stack
    • We don't follow rigid Scrum or Kanban, but we do work in an agile, iterative way, and try to continuously improve and implement what works for us
    • We deploy changes to production every 7 minutes, on average
    • Blameless culture and a continuous improvement mindset

    What you’ll be doing:

    • Build stuff: this means coding, delivering new features, code reviews, fixing bugs, peer programming and incident response; 
    • Own and be accountable for features and high-leverage coding projects;
    • Structure projects into small, actionable tasks to deliver the most value in no time;
    • Collaborate with engineers, product managers and designers to help plan the work ahead;
    • Learn and teach: knowledge sharing, chapter reviews, demos, mentoring fellow engineers
    • Work on common services, shared libraries, upgrade/introduce new tooling or libraries, documentation, evolve best practices and processes etc.

    What you need to bring:

    • Senior level of experience as a Back-end Engineer including both successes and failures (“scars”), which help you make better decisions
    • Deep knowledge in at least one of the following: Golang, Java, PHP, C#, C++, Ruby, Python, Elixir
    • Experience in working on major systems in one or more languages: ideally you’ve built REST API endpoints on top of data storage layers, and understand concepts like authentication, web security, and the way that frontends consume APIs
    • Ability to mentor and train other Engineers in the team

    Why do you want to work at Vend?

    • You can help build an amazing product in a company big enough for growth but lean enough to make a genuine impact
    • We will provide you with opportunities to develop your career
    • You will be offered a competitive salary

    Plus, we have a range of benefits that’ll keep you happy, healthy and (not) hungry:

    • Secure, full-time carpark
    • Dog-friendly environment
    • Free fresh fruits, snacks and drinks (and cake for your birthday!)
    • Paid leave and assistance for new parents
    • Travel insurance for you and your family
    • Lightspeed Share scheme
    • Four weeks annual leave + extra day over the Christmas holidays

    Where to from here?

    Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world, feel free to check out our Instagram.

    Vend is an equal opportunity employer committed to providing a working environment that embraces and values inclusion and diversity.

     

    Intermediate Backend Engineer

    Hi there! Thanks for stopping by

    Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

    We are looking for an Intermediate Backend Engineer to join our team in Newmarket. The ideal candidate is an experienced Engineer, who knows what it takes to ship great code and is eager to learn. This is a great opportunity to work with a diverse bunch of skilled Engineers, be immersed in a culture of excellence, and to grow into a Senior Engineer.

    This role will mainly be focussing on backend, but you may also be involved in frontend work if you show interest.

    Engineering @ Vend:

    • We build new features on top of a modern stack, consisting of web apps (in a mix of Angular & React) communicating through APIs to Go services, backed by databases and Kafka topics, all deployed using Docker in a continuous delivery cycle to AWS
    • You don’t need to have experience in any of our specific technologies: we’re great at teaching good engineers how to use our modern SaaS stack
    • We don't follow rigid Scrum or Kanban, but we do work in an agile, iterative way, and try to continuously improve and implement what works for us
    • We deploy changes to production every 7 minutes, on average

    What you’ll be doing:

    • Build stuff: this means coding, delivering new features, code reviews, fixing bugs, peer programming and incident response; 
    • Own and be accountable for features and high-leverage coding projects;
    • Structure projects into small, actionable tasks to deliver the most value in no time;
    • Collaborate with engineers, product managers and designers to help plan the work ahead;
    • Learn and teach: knowledge sharing, chapter reviews, demos, mentoring fellow engineers;
    • Work on common services, shared libraries, upgrade/introduce new tooling or libraries, documentation, evolve best practices and processes etc.

    What you need to bring:

    • Previous experience as a Backend Engineer including both successes and failures (“scars”), which help you make better decisions
    • Experience in working on major systems in one or more languages: ideally you’ve built REST API endpoints on top of data storage layers, and understand concepts like authentication, web security, and the way that frontends consume APIs

    Why do you want to work at Vend?

    • You can help build an amazing product in a company big enough for growth but lean enough to make a genuine impact
    • We will provide you with opportunities to develop your career
    • You will be offered a competitive salary

    Plus, we have a range of benefits that’ll keep you happy, healthy and (not) hungry:

    We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

    What’s in it for you?

    Come live the Lightspeed experience...

    • Ability to do your job in a truly flexible environment;
    • Genuine career opportunities in a company that’s creating new jobs everyday;
    • Work in a team big enough for growth but lean enough to make a real impact.

    … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

    • Lightspeed share scheme (we are all owners)
    • Unlimited paid time off policy
    • Flexible working policy
    • Health and wellness benefit of $500 per year
    • Mental health online platform and counselling & coaching services
    • Paid leave and assistance for new parents
    • LinkedIn Learning license
    • Secure, full-time carpark 
    • Dog-friendly environment 
    • Free fresh fruits, snacks and drinks (and cake for your birthday!)
    • Awesome office space located in Newmarket (Auckland) 

     

    To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

    Where to from here?

    Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our Instagram.

    Vend by Lightspeed is an equal opportunity employer committed to providing a working environment that embraces, values and champions diversity, equity and inclusion.

    Who we are and what we do:

    This year Vend joined forces with Lightspeed to become ‘Vend by Lightspeed’. We are a cloud-based commerce platform designed for busy retailers. We started our journey in New Zealand ten years ago and have grown from local startup to global success. By joining Lightspeed, we are able to make an even bigger impact, with greater resources, building new features faster and powering retailers everywhere. 

    At the heart of who we are is our people and customers. We power local retailers in over 100 countries and we have offices in Canada, USA, Europe and APAC. We dream big and we're looking for people who do the same.

    Here in APAC you’ll have the ability to make a genuine impact, learn from the industry's best, and enjoy the perks of being part of a global growing tech company!

     

    Senior Android Engineer

    Hi there! Thanks for stopping by

    Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

    We are looking for a Senior Android Engineer to join our mobility team in Newmarket. We have a number of well established iOS apps that we’re actively bringing to the Android platform. The tooling used is modern and adoption is already starting to ramp up. Your job will be to rapidly build out mobile solutions to solve our merchants' problems, you’ll be focussing on user experience, innovation, experimentation, and stability.

    • Our current mobility offerings are built on native iOS, and we know there’s substantial demand for these solutions on Android. We’ve built out a modern Android foundation by making use of the latest and greatest technologies available like Android Jetpack suite of libraries and Google MLKit. Our source code is 100% written in Kotlin including Gradle Kotlin DSL for build scripts. We want someone to help us continue our Android journey at pace! 
    • We move fast, we like to explore new territory and we always focus on technical efforts that take our mobile offerings to the next level.
    • We don't follow rigid Scrum or Kanban, but we do work in an agile, iterative way, and try to continuously improve and implement what works for us

    What you’ll be doing:

    • Building stuff: this means coding, delivering new features, code reviews, fixing bugs, peer programming and incident response. But more immediately getting stuck into building our popular inventory management app for Android!
    • Planning/architecture: architecting our technical approach to the Android platform, estimating, collaborating with Product, establishing MVP;
    • Collaborating with engineers, product managers and designers to help plan the work ahead;
    • Enabling: we’ve used a modern toolset including Hilt for dependency injection, Room for persistence, Datastore, Protobuf and Tink for encrypted storage, WorkManager for running scheduled tasks, Retrofit, Jetpack Navigation, Coroutine and Flow for receiving live updates from the database and many more. All features use MVVM architecture implemented with LiveData and ViewBinding. We have also started using Jetpack Compose in some screens and aim to use it for even more screens in near future. We want to use the right tools to ensure we’re creating best in class Android based products, we’ll be looking to build on that. In addition you’ll working on shared libraries, contributing to open source content, defining, documenting, and evolving best practices for development

    And a little bit of… 

    • Learn and teach: Whilst you’d be the only Android engineer in Auckland, across Lightspeed there’s many Android engineers to collaborate and grow with. This might involve knowledge sharing, chapter reviews, demos, mentoring fellow engineers
    • Work on shared libraries, upgrade/introduce new tooling or libraries, documentation, evolve best practices and processes etc.

    What you need to bring:

    We’re a team of 6 people located in New Zealand (but part of a wider mobile community at Lightspeed). Our team is responsible for building products targeted specifically at optimising merchant’s workflows using mobile devices.

    We're looking for a Senior candidate who has experience with the following:

    • Senior level of experience as an Android Engineer including both successes and failures (“scars”), which help you make better decisions
    • Experience building and distributing apps with large numbers of users.
    • Significant experience in coding complex Android apps in Kotlin.
    • You have a core understanding of the principles of mobile application design and a keenness to build beautiful, predictable UI and to prioritise the user’s experience.
    • Willingness to mentor and train other Engineers in your team.

    We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

    What’s in it for you?

    Come live the Lightspeed experience...

    • Shaping the mobility team’s journey distributing to a new platform.
    • Use the latest and greatest technologies on the Android platform.
    • Ability to do your job in a truly flexible environment;
    • Genuine career opportunities in a company that’s creating new jobs everyday;
    • Work in a team big enough for growth but lean enough to make a real impact.

    … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

    • Lightspeed share scheme (we are all owners)
    • Unlimited paid time off policy
    • Flexible working policy
    • Health and wellness benefit of $500 per year
    • Mental health online platform and counselling & coaching services
    • Paid leave and assistance for new parents
    • LinkedIn Learning license
    • Volunteer day
    • Secure, full-time carpark 
    • Dog-friendly environment 
    • Free fresh fruits, snacks and drinks (and cake for your birthday!) 
    • Awesome office space located in Newmarket (Auckland) 

     

    To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

    Where to from here?

    Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our Instagram.

    Vend by Lightspeed is an equal opportunity employer committed to providing a working environment that embraces, values and champions diversity, equity and inclusion.

    Who we are and what we do:

    This year Vend joined forces with Lightspeed to become ‘Vend by Lightspeed’. We are a cloud-based commerce platform designed for busy retailers. We started our journey in New Zealand ten years ago and have grown from local startup to global success. By joining Lightspeed, we are able to make an even bigger impact, with greater resources, building new features faster and powering retailers everywhere. 

    At the heart of who we are is our people and customers. We power local retailers in over 100 countries and we have offices in Canada, USA, Europe and APAC. We dream big and we're looking for people who do the same.

    Here in APAC you’ll have the ability to make a genuine impact, learn from the industry's best, and enjoy the perks of being part of a global growing tech company!

     

    Senior Android Engineer (Remote in NZ)

    Hi there! Thanks for stopping by

    Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

    We are looking for a Senior Android Engineer to join our mobility team in Newmarket. We have a number of well established iOS apps that we’re actively bringing to the Android platform. The tooling used is modern and adoption is already starting to ramp up. Your job will be to rapidly build out mobile solutions to solve our merchants' problems, you’ll be focussing on user experience, innovation, experimentation, and stability.

    • Our current mobility offerings are built on native iOS, and we know there’s substantial demand for these solutions on Android. We’ve built out a modern Android foundation by making use of the latest and greatest technologies available like Android Jetpack suite of libraries and Google MLKit. Our source code is 100% written in Kotlin including Gradle Kotlin DSL for build scripts. We want someone to help us continue our Android journey at pace! 
    • We move fast, we like to explore new territory and we always focus on technical efforts that take our mobile offerings to the next level.
    • We don't follow rigid Scrum or Kanban, but we do work in an agile, iterative way, and try to continuously improve and implement what works for us

    What you’ll be doing:

    • Building stuff: this means coding, delivering new features, code reviews, fixing bugs, peer programming and incident response. But more immediately getting stuck into building our popular inventory management app for Android!
    • Planning/architecture: architecting our technical approach to the Android platform, estimating, collaborating with Product, establishing MVP;
    • Collaborating with engineers, product managers and designers to help plan the work ahead;
    • Enabling: we’ve used a modern toolset including Hilt for dependency injection, Room for persistence, Datastore, Protobuf and Tink for encrypted storage, WorkManager for running scheduled tasks, Retrofit, Jetpack Navigation, Coroutine and Flow for receiving live updates from the database and many more. All features use MVVM architecture implemented with LiveData and ViewBinding. We have also started using Jetpack Compose in some screens and aim to use it for even more screens in near future. We want to use the right tools to ensure we’re creating best in class Android based products, we’ll be looking to build on that. In addition you’ll working on shared libraries, contributing to open source content, defining, documenting, and evolving best practices for development

    And a little bit of… 

    • Learn and teach: Whilst you’d be the only Android engineer in Auckland, across Lightspeed there’s many Android engineers to collaborate and grow with. This might involve knowledge sharing, chapter reviews, demos, mentoring fellow engineers
    • Work on shared libraries, upgrade/introduce new tooling or libraries, documentation, evolve best practices and processes etc.

    What you need to bring:

    We’re a team of 6 people located in New Zealand (but part of a wider mobile community at Lightspeed). Our team is responsible for building products targeted specifically at optimising merchant’s workflows using mobile devices.

    We're looking for a Senior candidate who has experience with the following:

    • Senior level of experience as an Android Engineer including both successes and failures (“scars”), which help you make better decisions
    • Experience building and distributing apps with large numbers of users.
    • Significant experience in coding complex Android apps in Kotlin.
    • You have a core understanding of the principles of mobile application design and a keenness to build beautiful, predictable UI and to prioritise the user’s experience.
    • Willingness to mentor and train other Engineers in your team.

    We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

    What’s in it for you?

    Come live the Lightspeed experience...

    • Shaping the mobility team’s journey distributing to a new platform.
    • Use the latest and greatest technologies on the Android platform.
    • Ability to do your job in a truly flexible environment;
    • Genuine career opportunities in a company that’s creating new jobs everyday;
    • Work in a team big enough for growth but lean enough to make a real impact.

    … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

    • Lightspeed share scheme (we are all owners)
    • Unlimited paid time off policy
    • Flexible working policy
    • Health and wellness benefit of $500 per year
    • Mental health online platform and counselling & coaching services
    • Paid leave and assistance for new parents
    • LinkedIn Learning license
    • Volunteer day
    • Secure, full-time carpark 
    • Dog-friendly environment 
    • Free fresh fruits, snacks and drinks (and cake for your birthday!) 
    • Awesome office space located in Newmarket (Auckland) 

     

    To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

    Where to from here?

    Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our Instagram.

    Vend by Lightspeed is an equal opportunity employer committed to providing a working environment that embraces, values and champions diversity, equity and inclusion.

    Who we are and what we do:

    This year Vend joined forces with Lightspeed to become ‘Vend by Lightspeed’. We are a cloud-based commerce platform designed for busy retailers. We started our journey in New Zealand ten years ago and have grown from local startup to global success. By joining Lightspeed, we are able to make an even bigger impact, with greater resources, building new features faster and powering retailers everywhere. 

    At the heart of who we are is our people and customers. We power local retailers in over 100 countries and we have offices in Canada, USA, Europe and APAC. We dream big and we're looking for people who do the same.

    Here in APAC you’ll have the ability to make a genuine impact, learn from the industry's best, and enjoy the perks of being part of a global growing tech company!

     

    Senior Full Stack Engineer (remote in NZ)

    Hi there! Thanks for stopping by

    Are you an experienced Full Stack Engineer looking to make an exciting change: ditching the monolith and building new Golang & React microservices?

    We are looking for a Senior Full Stack Engineer to join our team in Newmarket. You are expected to perform at a high level and make strong contributions to the team in rapidly and efficiently building solutions to our retailers' problems, focussing on iteration, experimentation, and stability.

    You need not be an expert in Golang or React but you must be willing to learn as you go, and you’ll have our full support on this journey.

    Engineering @ Vend:

    • We build new features on top of a modern stack, consisting of web apps (in a mix of Angular & React) communicating through GraphQL and REST APIs to Go services, backed by databases and Kafka topics, all deployed using Docker in a continuous delivery cycle to AWS
    • You don’t need to have experience in any of our specific technologies: we’re great at teaching good engineers how to use our modern SaaS stack
    • We don't follow rigid Scrum or Kanban, but we do work in an agile, iterative way, and try to continuously improve and implement what works for us
    • We value letting our merchants experience what we're building as soon as possible - So we deploy a change to production on average every 7 minutes.
    • Blameless culture and a continuous improvement mindset

     

    What you’ll be doing:

    • Build stuff: this means coding, delivering new features, code reviews, fixing bugs, peer programming and incident response;
    • Own and be accountable for features and high-leverage coding projects;
    • Structure projects into small, actionable tasks to deliver the most value in no time;
    • Collaborate with engineers, product managers and designers to help plan the work ahead;
    • Learn and teach: knowledge sharing, chapter reviews, demos, mentoring fellow engineers
    • Work on common services, shared libraries, upgrade/introduce new tooling or libraries, documentation, evolve best practices and processes etc.

    What you need to bring:

    • Senior level of engineering experience including both successes and failures (“scars”), which help you make better decisions
    • Deep knowledge in at least one of the following: Golang, Java, PHP, C#, C++, Ruby, Python, Elixir
    • Experience with either React, Vue, Angular or other javascript frontend framework.
    • Understand concepts like authentication, web security, models and databases, and the way that frontends consume APIs
    • Willingness to mentor and train other Engineers in the team

    Why do you want to work at Vend by Lightspeed?

    • Freedom to do your job and work truly flexibly
    • Genuine career opportunities in a company that’s creating new jobs everyday
    • Build an amazing product and make real impact
    • Work with a modern tech stack and learn new technologies
    • Competitive salary

    Plus, we have a range of benefits that’ll keep you happy, healthy and (not) hungry:

    • Lightspeed Share scheme
    • Flexible paid time off policy (unlimited leave)
    • Flexible Working policy
    • Secure, full-time carpark
    • Discounted health insurance 
    • Health and wellness benefit of $500  
    • Dog-friendly environment
    • Free fresh fruits, snacks and drinks (and cake for your birthday!)
    • Paid leave and assistance for new parents
    • Travel insurance for you and your family

    To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

    Where to from here?

    Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our Instagram.

    Vend by Lightspeed is an equal opportunity employer committed to providing a working environment that embraces, values and champions diversity, equity and inclusion.

    Who we are and what we do:

    This year Vend joined forces with Lightspeed to become ‘Vend by Lightspeed’. We are a cloud-based commerce platform designed for busy retailers. We started our journey in New Zealand ten years ago and have grown from local startup to global success. By joining Lightspeed, we are able to make an even bigger impact, with greater resources, building new features faster and powering retailers everywhere. 

    At the heart of who we are is our people and customers. We power local retailers in over 100 countries and we have offices in Canada, USA, Europe and APAC. We dream big and we're looking for people who do the same.

    Here in APAC you’ll have the ability to make a genuine impact, learn from the industry's best, and enjoy the perks of being part of a global growing tech company!

     

    Senior Systems Engineer / SRE

    Hi there! Thanks for stopping by

    Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

    We are looking for Senior Systems Engineers / SRE to join our Platform SRE team in Newmarket. You will become a key part of the Engineering department, tackling the unique challenges that come with keeping Vend’s infrastructure availability and reliability up and running.

    Who we are and what we do:

    Some exciting news in the Vend journey, we are joining the Lightspeed family! By joining forces, we will continue to power retailers and restaurants with our cloud-based, omnichannel commerce platforms and bring our cities and communities to life.

    At the heart of both Lightspeed and Vend are our people and customers. We delight local businesses in over 100 countries and we are trusted by favourite local businesses, where the community goes to shop and dine. We have offices in Canada, USA, Europe, Australia and New Zealand.

    Our common mission: ignite the potential of businesses to enrich the communities they serve.We’re passionate about enabling people to do their best work. Come work with us and find out what you can do!

    Systems Engineering @ Vend:

    • We set standards and provide tools so engineering teams are able work independently, deploying new services and making appropriate changes at the required pace.
    • We seek to balance the risk of unavailability with the goals of rapid innovation and efficient service operations.
    • We empower engineers and guide them, we don’t function as a gatekeeper

    All of this is of utmost importance so we can deliver value and delight our retailers!

    What you’ll be doing:

    • Technical Delivery
      • Writing code, code reviews, fixing bugs
      • Incident and outage response
      • Troubleshoot and perform root cause analysis for issues in production
      • Contribute to the SRE tooling ecosystem making our cloud infrastructure easy to maintain
    • Planning and architecture
      • Estimating and collaborating with other SRE Engineers in planning and retrospective meetings
      • Reducing manual work through automation
    • Learning and helping others
      • Assisting other engineering teams provisioning services or with requests
      • Helping other engineers with training sessions, documentation and technical information

    Please note that you will take part in our On-Call rotation roster.

    What you need to bring:

    We're looking for a Senior candidate who has experience with the following:

    • Development with one or more languages, ideally a mix of scripting languages and compiled languages, e.g: Python and Go
    • Public Cloud: AWS, GCP, Azure, or OpenStack
    • Infrastructure as code tools, such as Terraform or Cloudformation
    • Configuration management tools such as Puppet, Chef or Ansible
    • Linux systems and Bash scripting management

    The ideal candidate is someone who has a good understanding of modern development strategies (CI/CD) and DevOps principles, is familiar with managing RDBMS databases (e.g MySQL, PostgreSQL) and comfortable working with git based projects.

    Why do you want to work at Vend?

    • We will provide you with opportunities to develop your career
    • You can help build an amazing product in a company big enough for growth but lean enough to make a genuine impact
    • You will be offered a competitive salary

    Plus, we have a range of benefits that’ll keep you happy, healthy and (not) hungry:

    • Secure, full-time carpark
    • Dog-friendly environment
    • Free fresh fruits, snacks and drinks (and cake for your birthday!)
    • Paid leave and assistance for new parents
    • Travel insurance for you and your family
    • Lightspeed Share scheme
    • Flexible paid time off policy (unlimited leave)
    • Flexible Working policy

    Where to from here?

    Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world, feel free to check out our Instagram.

    Vend is an equal opportunity employer committed to providing a working environment that embraces and values inclusion and diversity.

     

    Senior Systems Engineer / SRE (Remote in NZ)

    Hi there! Thanks for stopping by

    Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

    We are looking for Senior Systems Engineers / SRE to join our Platform SRE team. You will become a key part of the Engineering department, tackling the unique challenges that come with keeping Vend’s infrastructure availability and reliability up and running.

    Who we are and what we do:

    Some exciting news in the Vend journey, we are joining the Lightspeed family! By joining forces, we will continue to power retailers and restaurants with our cloud-based, omnichannel commerce platforms and bring our cities and communities to life.

    At the heart of both Lightspeed and Vend are our people and customers. We delight local businesses in over 100 countries and we are trusted by favourite local businesses, where the community goes to shop and dine. We have offices in Canada, USA, Europe, Australia and New Zealand.

    Our common mission: ignite the potential of businesses to enrich the communities they serve.We’re passionate about enabling people to do their best work. Come work with us and find out what you can do!

    Systems Engineering @ Vend:

    • We set standards and provide tools so engineering teams are able work independently, deploying new services and making appropriate changes at the required pace.
    • We seek to balance the risk of unavailability with the goals of rapid innovation and efficient service operations.
    • We empower engineers and guide them, we don’t function as a gatekeeper

    All of this is of utmost importance so we can deliver value and delight our retailers!

    What you’ll be doing:

    • Technical Delivery
      • Writing code, code reviews, fixing bugs
      • Incident and outage response
      • Troubleshoot and perform root cause analysis for issues in production
      • Contribute to the SRE tooling ecosystem making our cloud infrastructure easy to maintain
    • Planning and architecture
      • Estimating and collaborating with other SRE Engineers in planning and retrospective meetings
      • Reducing manual work through automation
    • Learning and helping others
      • Assisting other engineering teams provisioning services or with requests
      • Helping other engineers with training sessions, documentation and technical information

    Please note that you will take part in our On-Call rotation roster.

    What you need to bring:

    We're looking for a Senior candidate who has experience with the following:

    • Development with one or more languages, ideally a mix of scripting languages and compiled languages, e.g: Python and Go
    • Public Cloud: AWS, GCP, Azure, or OpenStack
    • Infrastructure as code tools, such as Terraform or Cloudformation
    • Configuration management tools such as Puppet, Chef or Ansible
    • Linux systems and Bash scripting management

    The ideal candidate is someone who has a good understanding of modern development strategies (CI/CD) and DevOps principles, is familiar with managing RDBMS databases (e.g MySQL, PostgreSQL) and comfortable working with git based projects.

    Why do you want to work at Vend?

    • We will provide you with opportunities to develop your career
    • You can help build an amazing product in a company big enough for growth but lean enough to make a genuine impact
    • You will be offered a competitive salary

    Plus, we have a range of benefits that’ll keep you happy, healthy and (not) hungry:

    • Paid leave and assistance for new parents
    • Travel insurance for you and your family
    • Lightspeed Share scheme
    • Flexible paid time off policy (unlimited leave)
    • Flexible Working policy

    Where to from here?

    Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world, feel free to check out our Instagram.

    Vend is an equal opportunity employer committed to providing a working environment that embraces and values inclusion and diversity.

     

    Technical Customer Support Specialist

    Hi there! Thanks for stopping by

    Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

    We are looking for Technical Customer Support Specialists to join our team in Newmarket or remotely in New Zealand. You role will be to empower our Vend retailers throughout their journey, helping their businesses to flourish by providing exceptional support throughout our multiple global support channels.

    As part of Vend’s Support team, you will be the first point of contact with our customers, and therefore you will be dealing with a wide variety of technical requests. This in turn allows you to work closely with multiple different teams across Vend and develop in depth knowledge of all areas of the product.

    We believe that customer support is more than just providing answers to our customers' questions, so together with the team you also focus on constantly improving our product. Reporting to one of our Team Leads, you will be in contact on a daily basis with our customers via phone, emails and chat.

    What you’ll be doing:

    • Providing a high standard of customer service across all channels
    • Adhering to a daily schedule that includes a mix of: Phones, three (3+) simultaneous chats, and emails.
    • Identifying relevant support documentation that could be sent to our retailers to encourage self-service support
    • Meeting or exceeding our internal key performance indicators for success
    • Communicating with our retailers and our team in a friendly and professional manner
    • Ensuring retailers have a quick response time by staying on top of your assigned tickets, with same-day ticket review
    • Documenting communication with retailers with accuracy and sufficient detail for reporting and future reference
    • Creating, reviewing and editing knowledge articles during every interaction with our retailers to maintain and grow our help centre
    • Ensure privacy and security practices are followed at all times for both retailers and Vend
    • Make sure every interaction is adding value to our retailers, our product & our team

    Please note we have in-office and full remote roles open. The work shift is Tuesday-Saturday or Sunday-Thursday.

    What you need to bring:

    We're looking for candidates who have experience with the following:

    • At least one year of technical support, retail experience or relevant technical qualification
    • Proficiency in Windows/Mac OS, as well as iOS and Android
    • Proven communication skills across different mediums i.e.over the phone, chat, email
    • You’re comfortable working in an agile environment where things move fast
    • You love technology and get excited about helping people with technical queries

    We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

    What’s in it for you?

    Come live the Lightspeed experience...

    • Ability to do your job in a truly flexible environment;
    • Genuine career opportunities in a company that’s creating new jobs everyday;
    • Work in a team big enough for growth but lean enough to make a real impact.

    … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

    • Lightspeed share scheme (we are all owners)
    • Unlimited paid time off policy
    • Flexible working policy
    • Health and wellness benefit of $500 per year
    • Mental health online platform and counselling & coaching services
    • Paid leave and assistance for new parents
    • LinkedIn Learning license
    • Secure, full-time carpark
    • Dog-friendly environment
    • Free fresh fruits, snacks and drinks (and cake for your birthday!)
    • Awesome office space located in Newmarket (Auckland)

    Our office is closed in response to the Covid-19 pandemic and when we do choose to reopen, it will be done following government guidelines ensuring the safety of all our staff.

    To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

    Where to from here?

    Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our Instagram.

    Vend by Lightspeed is an equal opportunity employer committed to providing a working environment that embraces, values and champions diversity, equity and inclusion.

    Who we are and what we do:

    This year Vend joined forces with Lightspeed to become ‘Vend by Lightspeed’. We are a cloud-based commerce platform designed for busy retailers. We started our journey in New Zealand ten years ago and have grown from local startup to global success. By joining Lightspeed, we are able to make an even bigger impact, with greater resources, building new features faster and powering retailers everywhere. 

    At the heart of who we are is our people and customers. We power local retailers in over 100 countries and we have offices in Canada, USA, Europe and APAC. We dream big and we're looking for people who do the same.

    Here in APAC you’ll have the ability to make a genuine impact, learn from the industry's best, and enjoy the perks of being part of a global growing tech company!

     

    Systems Engineer / SRE

    Hi there! Thanks for stopping by 

    Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

    We are looking for a Systems Engineer / SRE to join our Platform SRE team in Newmarket. You will become a key part of the Engineering department, tackling the unique challenges that come with keeping Vend’s infrastructure availability and reliability up and running.

    This is a great opportunity to work with a diverse bunch of skilled Engineers, be immersed in a culture of excellence, and to grow into a Senior SRE role.

    Systems Engineering @ Vend:

    • We set standards and provide tools so engineering teams are able work independently, deploying new services and making appropriate changes at the required pace.
    • We seek to balance the risk of unavailability with the goals of rapid innovation and efficient service operations.
    • We empower engineers and guide them, we don’t function as a gatekeeper

    All of this is of utmost importance so we can deliver value and delight our retailers!

    What you’ll be doing:

    • Technical Delivery
      • Writing code, code reviews, fixing bugs
      • Incident and outage response
      • Troubleshoot and perform root cause analysis for issues in production
      • Contribute to the SRE tooling ecosystem making our cloud infrastructure easy to maintain
    • Planning and architecture
      • Estimating and collaborating with other SRE Engineers in planning and retrospective meetings
      • Reducing manual work through automation
    • Learning and helping others
      • Assisting other engineering teams provisioning services or with requests
      • Helping other engineers with training sessions, documentation and technical information

    Please note that you will take part in our On-Call rotation roster.

    What you need to bring:

    We're looking for an intermediate candidate who has experience with the following:

    • Development with one or more languages, ideally a mix of scripting languages and compiled languages, e.g: Python and Go
    • Public Cloud: AWS, GCP, Azure, or OpenStack
    • Infrastructure as code tools, such as Terraform or Cloudformation
    • Configuration management tools such as Puppet, Chef or Ansible
    • Linux systems and Bash scripting management

    The ideal candidate is someone who has a good understanding of modern development strategies (CI/CD) and DevOps principles, is familiar with managing RDBMS databases (e.g MySQL, PostgreSQL) and comfortable working with git based projects.

    What’s in it for you?

    • Ability to do your job in a truly flexible environment;
    • Genuine career opportunities in a company that’s creating new jobs everyday;
    • Work in a team big enough for growth but lean enough to make a genuine impact.

    Plus, we have a range of benefits that’ll keep you happy, healthy and (not) hungry:

    • Lightspeed share scheme (we are all owners)
    • Unlimited paid time off policy 
    • Flexible working policy
    • Secure, full-time carpark
    • Discounted health insurance 
    • Health and wellness benefit of $500  
    • Dog-friendly environment
    • Free fresh fruits, snacks and drinks (and cake for your birthday!)
    • Paid leave and assistance for new parents
    • Travel insurance for you and your family

    To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

    Where to from here?

    Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our Instagram.

    Vend by Lightspeed is an equal opportunity employer committed to providing a working environment that embraces, values and champions diversity, equity and inclusion.

    Who we are and what we do:

    This year Vend joined forces with Lightspeed to become ‘Vend by Lightspeed’. We are a cloud-based commerce platform designed for busy retailers. We started our journey in New Zealand ten years ago and have grown from local startup to global success. By joining Lightspeed, we are able to make an even bigger impact, with greater resources, building new features faster and powering retailers everywhere. 

    At the heart of who we are is our people and customers. We power local retailers in over 100 countries and we have offices in Canada, USA, Europe and APAC. We dream big and we're looking for people who do the same.

    Here in APAC you’ll have the ability to make a genuine impact, learn from the industry's best, and enjoy the perks of being part of a global growing tech company!

     

    Senior Partnerships Manager

    Serko is an NZX50, global business travel and expense company, with our Headquarters based in Parnell, Auckland. The online corporate travel market never stands still! At Serko, we're smack in the middle of it! We are an entrepreneurial start-up operating in the B2B market, partnered with the world's largest travel management companies and travel content suppliers. We build the tools and technology that help corporate travellers plan their perfect trips.

    As the 2020 HI-Tech Company of the Year, we're a diverse, close-knit group where everyone's opinion matters. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe – and we’re growing!

    We’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.

    About the Role

    The Senior Partnerships Manager will be the driving force to help deliver new business opportunities on the supply-side of Serko’s global travel marketplace that deliver incremental value for both Serko and its partners. As an independent self-starter, this person would also have the autonomy to generate insights, new project ideas and optimisation opportunities for existing supplier relationships, which in turn will guide Serko‘s future sales and supply strategy.

    As a member of the Content & Commercial team, the Senior Partnerships Manager will work cross functionally and bring together insights from both the demand and supply environment. This entails partnering with a broad spectrum of teams at Serko, such as Finance, Strategy, Sales, Global Services and Product. The role will have the freedom to drive new ways of working and tackle sophisticated problems innovatively within a diverse, international organisation.

    This is a permanent role based in Auckland, reporting into the Head of Content & Commercial, a member of Serko’s Executive Team.

    What you’ll do:

    • Develop a sound understanding of both Serko’s and its tech partner’s business to create relevant and innovative alignments to drive mutually beneficial outcomes.
    • Develop commercial models and proposals primarily on the supply side, to be articulated in business cases as appropriate.
    • Work alongside product, marketing and sales channel teams to develop and execute industry-leading Go To Market plans.
    • Support growth of partner revenue through optimisation of existing content supply connections or new content supply strategies
    • Conduct deep-dive analysis at a supplier, product or partner level to understand key trends and forecast requirements
    • Measure, report and analyze key results, including revenue and supply metrics
    • Evaluate revenue risk for new strategies and initiatives, developing strategies to mitigate these

     

    What you'll bring:

    You are a commercially minded individual, energised by innovating and driving growth initiatives. You thrive in an international work environment, being part of a distributed team with exposure to internal and external colleagues across various levels. Plus:

    • An excellent (English language) verbal and written communicator.
    • Experience in an account management, sales, or business development role, ideally in tech or startups.Strong experience with commercial contracts and various commercial models, with ability to independently close high value deals.
    • Have strong negotiation skills and business & financial acumen, with an ability to make data-informed decisions.
    • Creative, nimble, and a hunter: you spot opportunities everywhere and are excited to create new opportunities for others.
    • An operator at your core: meticulously detail-oriented and organized – able to juggle many priorities while not dropping any balls.
    • Excited about making independent contributions: comfortable to flip between developing high-level strategy and getting in the weeds to execute and grind out sometimes repetitive tasks.
    • Comfortable operating proactively and creating your own opportunities under ambiguous circumstances.

    Requirements

    You are a commercially minded individual, energised by innovating and driving growth initiatives. You thrive in an international work environment, being part of a distributed team with exposure to internal and external colleagues across various levels. Plus:

    • An excellent (English language) verbal and written communicator.
    • Experience in an account management, sales, or business development role, ideally in tech or startups.
    • Experience independently closing high-contract value deals.
    • Have strong negotiation skills and business & financial acumen, with an ability to make data-informed decisions.
    • Creative, nimble, and a hunter: you spot opportunities everywhere and are excited to create new opportunities for others.
    • An operator at your core: meticulously detail-oriented and organized – able to juggle many priorities while not dropping any balls.
    • Excited about making independent contributions: comfortable to flip between developing high-level strategy and getting in the weeds to execute and grind out sometimes repetitive tasks.
    • Comfortable operating proactively and creating your own opportunities under ambiguous circumstances.

    Benefits

    It's important that our people can bring their whole selves to work. Join our team and we have the following on offer for you!

    • Competitive salary + Kiwisaver + a generous incentive scheme
    • Laptop, modern office with games, exceptional coffee, snacks, and a great social atmosphere!
    • Permanent full-time opportunity
    • Promotional opportunities among an established & growing global organisation
    • 1:1 mentoring with industry leaders to help your growth towards your career pathways
    • Flexibility to work-from-home
    • Flexible starting and finishing hours
    • Inclusive culture which embraces the diversity of our people - with many different nationalities proudly represented across the Serko workforce. We look for people to add to our culture!

    How to apply

    Serko is a NZ Immigration Accredited Employer. However due to Covid-19 immigration restrictions, we can only accept applications from candidates who are either NZ/AU citizens/permanent residents, or hold a current valid work visa for employment in New Zealand.

     

    Software Engineer

    Serko is an NZX50, global business travel and expense company, with our Headquarters based in Parnell, Auckland. As the 2020 HI-Tech Company of the Year, we're a diverse, close-knit group where everyone's opinion matters. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe – and we’re growing!

    While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and wellbeing of their travelers – allowing for complex approvals where needed, giving real-time information about precautions taken by transport and accommodation suppliers, tracking and restricting travel around the globe, increasing the flexibility of bookings, giving true visibility and control over costs – and we’re not stopping there. We’re backed by the likes of Booking.com and there is an exciting road ahead of us at a time where travel needs real, impactful change.

    We’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.

     

    About the Role

    Collaborate in our supportive team of Software Engineers located in Parnell, Auckland and join us on our journey as we extend, adapt and improve our products. Opportunities range from building new front-end modules, enhancing our backend services and in some places engineering new versions of modules. Come and help us find new and innovative ways to build well-crafted software that delights customer and relish the opportunity to bring your creativity as we become a global player.

    Requirements

    You're a an engineer who is interested in learning and applying the technologies and frameworks in our stack. You're experienced working within agile development teams that apply and experiment with practices such as emergent design, infrastructure automation and continuous delivery. You'll have a willingness to jump into our legacy code to improve it when needed and are excited in learning about how our industry operates!

    This is a permanent full-time role where you'll bring your experience in:

    • Working with cross-functional product engineering teams to create quality software that our customers love
    • Producing clean, consistent and well-organised code that we regularly push to production on our technology stack:
      • C# and Web API
      • TypeScript, React and Redux
      • MS SQL, Redis and Azure storage
      • Azure infrastructure and platform services
    • Working with the team to identify and implement improvements in our processes, practices and product
    • Working in a “build it and run it” environment where engineering teams build, deploy, monitor and support their components that they own
    • Leading design and adoption of modern technical practices such as DDD, TDD, CI/CD, pair-programming and mob-programming
    • Experience with Azure cloud computing and deployment pipelines
    • Mentoring and coaching other engineers. Everyone has something to learn and something to share

    Benefits

    It's important to us, that our people can bring their whole selves to work. Join our team and we have the following on offer for you!

    • Competitive salary + Kiwisaver + A generous incentive scheme
    • Laptop, modern office with games, exceptional coffee, snacks, and a great social atmosphere!
    • Permanent full-time opportunity
    • Promotional opportunities among an established & growing global organisation
    • 1:1 mentoring with industry leaders to help your growth towards your career pathways
    • Flexibility to work-from-home
    • Flexible starting and finishing hours
    • Inclusive culture which embraces the diversity of our people - with many different nationalities proudly represented across the Serko workforce. We look for people to add to our culture!

     

    Serko is a NZ Immigration Accredited Employer. However due to Covid-19 immigration restrictions, we can only accept applications from candidates who are either NZ/AU citizens/permanent residents, or hold a current valid work visa for employment in New Zealand.

     

    Data Analyst

    At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $100 billion problem globally. It’s high volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day.

    Founded in New Zealand, we’re working with some of the best and largest retailers in the world across Australasia, North America, and the UK.

    Auror connects people with intelligence to reduce crime. As a company, we’ve built a high-performing, positive culture with a focus on providing an inclusive environment for a diverse team. If you’re excited about reducing crime and building safer communities, for everyone, then we want you on our team.

    About You & The Role

    You will be well versed in data extraction, reporting and analysis to solve business problems and provide our customers high quality actionable insights.

    You will be quick to understand customer data and learn how it operates within their business context, which will be essential when providing exceptional support to our community of Retailers and Police. You will be adept at turning data into information, and information into useful insights to help them make better business decisions.

    This role reports to Kelsey Buntain, our Customer Insights Lead:

    I am a people-centered analyst, I enjoy enabling others to succeed, and creating highly engaging customer experiences. I have worked in analytics teams in New Zealand and the UK, using data to tell stories, make business decisions, and drive growth. I'm excited to work with people who enjoy exploring and digging through data, and are proud to know that their insights will have a positive impact on our customers and communities. Outside of work I spend my time seeing new places, looking for great hikes or wildlife experiences.

    Requirements

    • Strong SQL skills is a must. Experience with other analytics tools and languages, for example, Python, R, PowerBI, Tableau, Azure is a bonus
    • Strong sense of responsibility around data stewardship, privacy, and ethics with respect to the company, customers, and community
    • Curiosity to understand the ‘why’ and an enthusiasm for providing helpful insights to key stakeholders above and beyond the numbers
    • A strong attention to detail, showing a lot of care and pride for doing great work
    • Great time management and prioritisation skills
    • Ability to work effectively independently as well as collaboratively with others
    • An interest in the tech industry and knowledge of Auror’s brand and story.


    In Your First 6 Months at Auror, You’ll:

    • Work closely with multiple teams at Auror (Customer Success, Marketing & Sales, Product and Engineering) to identify areas of data and reporting that we can build into our platform
    • Respond to data requests internally and externally
    • Interpret data, analyze results using statistical techniques and provide ongoing reports and data visualisations to our key customers
    • Generate reports from single or multiple systems & databases
    • Go above and beyond to investigate connections and trends within the data on the platform, helping to create more quality intelligence for retailers and the police

    Benefits

    • Employee share scheme: You’ll own part of a company making a real difference!
    • Flexibility: We are hard-working and outcome focused, but recognize there is more to life than work. We promote a healthy work/life balance.
    • Mental and physical health: We understand how vital both mental and physical health is, and have policies to support that, including Wellness Days (days that you can take for any reason whatsoever, not just for when you’re sick/ unwell).
    • Family friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers.
    • Personal development: We support our team to participate in courses, conferences, or events that will help them be relentless about improvement.
    • Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.
    • Making an impact: You’ll work to solve interesting problems and help us keep communities safe.


    Next Steps

    If you’re excited about our mission and you have experience and a passion for this role, please hit “Apply” below.

    We’re proud that Auror is a place where everyone can learn and grow. So if you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway as we’d love to hear from you!

    Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.

    Please note that due to current border restrictions we are not able to progress with candidates who are not in or eligible to work in New Zealand.

     

    Software Engineering Team Lead

    We're looking for a Development Team Lead or Tech Lead to work on the First AML cloud product!


    If any of the below sounds like you, we would love to talk
    !

    You are passionate about creating and guiding diverse and empowered teams, and having fun while doing it.

    You value a team where everyone learns from each other. You believe great products come from great teams, not great individuals.

    You want to work closely with the product team, ensuring your team is aligned and unblocking them as needed so they have the freedom to do their best work.

    You enjoy having the opportunity to collaborate on key technical decisions within your team, and inputting to technical strategy across the entirety of engineering.

    Your experience is your guide and an asset to your team and the whole engineering department. You see an opportunity for growth in the things you don't know, and don't shy away when you're out of your depth.

    You still love writing code and talking about technology. You might be back-end, front-end or a full stack developer.

    You care deeply about your team, you enjoy coaching and growing each team member and seeing them thrive in a high trust environment.

    You might still be trying to decide if you want to pursue a career in engineering management, technical stewardship, or blazing your own path with a mix of both, that reflects your passions and expertise. Your are excited about the opportunities a role like this affords you to figure it out, and have fun while doing so.

     

    And a bit about First AML

    Our culture and vision are central to who we are. Head to our product and engineering site to find out more: https://firstaml.dev/

    We’re an early-stage startup, building out a SaaS platform to help organisations with their Anti-Money Laundering compliance. We’ve proven that we have product/market fit. We're well funded, have healthy revenue, and a good sales pipeline to drive growth.

    We celebrate the differences in our team, but we all resonate strongly with our core values:

    1. We create customer delight. We work with empathy to give our customers and end users the best possible product and service. We delight customers in every possible way so they become advocates for us. We believe in delivering minimum loveable product, not just minimum viable product.
    2. We are trusted guardians of compliance. We handle all data with respect and ensure security and privacy measures are best in class to maintain the trust of our users. We deliver robust solutions that enable customers to be compliant, proactively staying ahead of regulatory requirements.
    3. We innovate, and blaze our own trail. We continuously experiment and innovate to develop creative solutions that challenge the status quo. We encourage each other to think big, seeking out growth opportunities as individuals and as a company.
    4. We take own ownership and execute for the win. We take initiative to solve problems, acting in the best interests of the entire company to drive our collective success.
    5. We use positive vibes to pull each other up. A little kindness can go a long way. We treat each other with care and respect every day.

    We don’t just put our values on the wall - we regularly award prizes to staff that demonstrate them best.

    Requirements

    Our tech stack

    The front end is a React app built with TypeScript. We use Apollo to consume our internal API.

    The back end is a GraphQL API built with .NET 5 (on Linux), with a Postgres database.

    The whole thing is hosted in containers on AWS and AWS Lambda, managed with terraform, deployed with BuildKite and monitored in DataDog.

    Ideally, you will have good experience in 1 or more of these technologies.

    Benefits

    We will work hard to share the 'why' with you. Why your work matters, and what impact you and your team are making. You will be able to draw a direct line between your work, and the company's success.

    We offer a wide range of employee benefits:

    • Salaries at generous market rates
    • Flexible working hours and a sensible WFH policy
    • $2k/year personal learning and development budget to spend on your own professional growth
    • Fabulous Kingsland offices close to public transport network (and paid parking options).


    This role is based in Auckland, NZ.

     

    Senior Software Engineer

    We're looking for senior+, back-end or full stack software engineers - either way, we'd love to talk!

    You thrive in an environment of trust. Supplied with the information you need, you enjoy the freedom to deliver a great product and ask the right questions when you're blocked.

    You understand the value of Continuous Delivery. Shipping tiny PRs to Production every day is how you operate best. You value agility, but favour pragmatism over Capital ‘A’ Agile.

    You enjoy the impact you can have working in small teams and value the collaboration they bring.

    You value a team where everyone learns from each other. You believe great products come from great teams, not great individuals.

    Your experience is your guide and an asset to your team. You see an opportunity for growth in the things you don't know, and don't shy away when you're out of your depth.

    You may be operating a Senior, Lead, Staff or Principal engineer level.

     

    And a bit about First AML

    Our culture and vision are central to who we are. Head to our product and engineering site to find out more: https://firstaml.dev/

    We’re an early-stage startup, building out a SaaS platform to help organisations with their Anti-Money Laundering compliance. We’ve proven that we have product/market fit. We're well funded, have healthy revenue, and a good sales pipeline to drive growth.

    We celebrate the differences in our team, but we all resonate strongly with our core values:

    1. We create customer delight. We work with empathy to give our customers and end users the best possible product and service. We delight customers in every possible way so they become advocates for us. We believe in delivering minimum loveable product, not just minimum viable product.
    2. We are trusted guardians of compliance. We handle all data with respect and ensure security and privacy measures are best in class to maintain the trust of our users. We deliver robust solutions that enable customers to be compliant, proactively staying ahead of regulatory requirements.
    3. We innovate, and blaze our own trail. We continuously experiment and innovate to develop creative solutions that challenge the status quo. We encourage each other to think big, seeking out growth opportunities as individuals and as a company.
    4. We take own ownership and execute for the win. We take initiative to solve problems, acting in the best interests of the entire company to drive our collective success.
    5. We use positive vibes to pull each other up. A little kindness can go a long way. We treat each other with care and respect every day.

    We don’t just put our values on the wall - we regularly award prizes to staff that demonstrate them best.

    Requirements

    Our tech stack

    The front end is a React app built with TypeScript. We use Apollo to consume our internal API.

    The back end is a GraphQL API built with .NET core, with a Postgres database.

    The whole thing is hosted in containers on AWS, managed with terraform, deployed with BuildKite and monitored in DataDog.

    Ideally, you will have good experience in 1 or more of these technologies. And a passion for all things engineering!

    Benefits

    We will work hard to share the 'why' with you. Why your work matters, and what impact are you making. You will be able to draw a direct line between your work, and the company's success.

    We offer a wide range of employee benefits:

    • You will be joining an amazing tech start-up who dedicate their days to leading the way in CDD
    • Salaries at generous market rates PLUS a $2k/year personal learning and development budget to spend on your own professional growth
    • We work with great people - a mix of optimism, passion, experience and ambition, we have a lot of fun along the way
    • We have a number of wellbeing initiatives in place like working from home, weekly meditation and delicious fruit deliveries - flexible working hours and a sensible WFH policy
    • You will have the freedom to create and shape your own growth, supported by an incredible leadership team that are dedicated to seeing you develop and grow
    • Our new office is in Kingsland, close to public transport and some pretty great cafes and we have just opened an Australian office in Sydney
    • Plus our snack cupboard is always chokka!
     

    IT Manager

    Do you want to be a part of Australasia’s next startup success story?

    A little about us:

    Our vision is to have a world where customer onboarding is secure, fast and frictionless!

    We are a proud New Zealand startup fighting money laundering all over the world. We have created a world-class SaaS product that solves our customers (financial institutions, accountants, law firms, venture capitalists and real estate agents) due diligence problems so that they can stay focused on running their business.

    Since 2018 we have experienced exponential growth and have gone from a handful of staff to 90+ and, based on our success across New Zealand and Australia, we are excited to be adding to our awesome team.

    We will work hard to ensure that you always understand the positive role that you play in our team.

     

    The IT Manager role:

    We are passionate about “innovating and blazing our own trail” - we are proud of our product and our team.

    ….this is where you come in.

    We’re looking for the first IT hire - someone to build the team around - so it’s very much a “hands-on” role!

    You’ll be responsible for:

    • Managing all software accounts for the organisation with robust recording, spend forecasting and review processes
    • Ensuring seamless operation of physical ICT infrastructure including; wireless access points, switched routers, firewalls, VPN’s, internet connectivity, computers, video conferencing, hardware, printers
    • Triaging and resolving service desk requests for staff
    • Managing hardware inventory, distribution and leased asset management, including equipment procurement for new starters
    • Owning the relationship with First AML’s external IT Support company
    • Providing guidance to staff and contractors on how to use internal systems and equipment
    • Onboarding new staff members to introducing them to our procedures and systems
    • Technically onboarding and offboarding staff members

    We’re looking for someone with the practical hands-on skills and experience to run IT today, and hire (and run) a small team in the future, to meet the demands of a scaling business.

    Requirements

    You do not cut corners and you have an eye for detail. You’re curious and are always the first to put your hand up to solve a problem. You are more than happy to roll up your sleeves to get the job done! You are organised and always plan ahead of time and you are motivated by achieving excellent outcomes.

    Benefits

    We do what we say we’re going to do, we are honest, respectful and authentic with one another.

    • You will be joining an amazing tech start-up who dedicate their days to creating the best customer onboarding experiences.
    • We work with great people - a mix of optimism, passion, experience and ambition, we have a lot of fun along the way
    • We have several wellbeing initiatives in place like flexible working hours, working from home, weekly meditation, subsidised medical appointments, yoga and delicious fruit deliveries
    • You will have the freedom to create and shape your growth, supported by an incredible team that is dedicated to seeing you develop and grow
    • People & culture are important at First AML and supporting you to do your best work is our priority. We want to work with you to identify opportunities to support your growth and chosen career path
    • Plus the coffee machine is amazing, and the snack cupboard is always chokka!

    If this ad has piqued your interest and you are keen to give the start-up life a go, apply now and include a cover letter that outlines how your skills and experience would make a positive impact on our customers. We'd love to find out more about you and share our vision

     

    Site Reliability Engineer (SRE) Lead

    Are you a SRE or DevOps Leader looking for your next challenge? Then we would love to talk!

    You thrive in an environment of trust and collaboration, where the SRE team works closely with the product and the wider engineering group to deliver business values to customers.

    You're an experienced devops practitioner, with good experience in cloud (ideally AWS) technologies. You build infrastructure that engineers can consume, and you partner with them to build operability into everything we do.

    You understand the value of Continuous Delivery. You find the bottlenecks in the current process, and work to remove them. You care about observability and have experience in APM tools like DataDog, New Relic, or similar. You value agility, but favour pragmatism over Capital ‘A’ Agile.

    You know how security works in modern, public cloud environments. Our core value of "Trusted guardians of compliance" will resonate strongly with you.

    You enjoy the impact you can have working in small teams and value the collaboration they bring.

    You value a team where everyone learns from each other. You believe great products come from great teams, not great individuals.

    Your experience is your guide and an asset to your team. You see an opportunity for growth in the things you don't know, and don't shy away when you're out of your depth.

    You have experience leading and building high-performing teams of site reliability engineers, and working closely with other engineer leaders to help the business do amazing things.

    You are comfortable with coordinating an effective on-call practice, are calm and thoughtful in the face of an after-hours incident and see those incidents as great opportunities for learning and improving the system in the future.

    Requirements

    And a bit about First AML

    Our culture and vision are central to who we are. Head to our product and engineering site to find out more: https://firstaml.dev/

    We’re a fast growing startup, building out a SaaS platform to help organisations with their Anti-Money Laundering compliance. We’ve proven that we have product/market fit. We're well funded, have healthy revenue, and a good sales pipeline to drive growth.

    We celebrate the differences in our team, but we all resonate strongly with our core values:

    1. We create customer delight. We work with empathy to give our customers and end users the best possible product and service. We delight customers in every possible way so they become advocates for us. We believe in delivering minimum loveable product, not just minimum viable product.
    2. We are trusted guardians of compliance. We handle all data with respect and ensure security and privacy measures are best in class to maintain the trust of our users. We deliver robust solutions that enable customers to be compliant, proactively staying ahead of regulatory requirements.
    3. We innovate, and blaze our own trail. We continuously experiment and innovate to develop creative solutions that challenge the status quo. We encourage each other to think big, seeking out growth opportunities as individuals and as a company.
    4. We take own ownership and execute for the win. We take initiative to solve problems, acting in the best interests of the entire company to drive our collective success.
    5. We use positive vibes to pull each other up. A little kindness can go a long way. We treat each other with care and respect every day.

    We don’t just put our values on the wall - we regularly award prizes to staff that demonstrate them best.

    Our tech stack

    The front end is a React app built with TypeScript. We use Apollo to consume our internal API.

    The back end is a GraphQL API built with the latest version of .NET, with an RDS Postgres database.

    The whole thing is hosted in containers on AWS, managed with terraform, deployed with BuildKite and monitored in DataDog.

    Ideally, you will have good experience in 1 or more of these technologies. And a passion for all things SRE related.

    First AML are ISO-27001 certified and run Penetration tests quarterly, so experience with compliance programs and security would definitely be an advantage (but if you don’t know about that stuff it’s all good, we can also help you learn!)

    Benefits

    We will work hard to share the 'why' with you. Why your work matters, and what impact are you making. You will be able to draw a direct line between your work, and the company's success.

    We offer a wide range of employee benefits:

    • You will be joining an amazing tech start-up who dedicate their days to leading the way in CDD
    • Salaries at generous market rates PLUS a $2k/year personal learning and development budget to spend on your own professional growth
    • We work with great people - a mix of optimism, passion, experience and ambition, we have a lot of fun along the way
    • We have a number of wellbeing initiatives in place like working from home, weekly meditation and delicious fruit deliveries - flexible working hours and a sensible WFH policy
    • We care passionately about diversity and equity within our teams, which includes our hiring practices. We have pay transparency including published gender remuneration statistics. If you want to actively participate, we have a D&I alliance that product and engineering team members can participate in to make First AML an even better place to work for everyone over time.
    • You will have the freedom to create and shape your own growth, supported by an incredible leadership team that are dedicated to seeing you develop and grow
    • Our new office is in Kingsland, close to public transport and some pretty great cafes and we have also opened an Australian office in Sydney this year too, with more to come.
    • Plus our snack cupboard is always chokka!


    This role is based in Auckland, NZ.

     

    Front-End Senior Engineer

    We're looking for senior+ front-end or full stack software engineers - either way, we'd love to talk!

    You thrive in an environment of trust. Supplied with the information you need, you enjoy the freedom to deliver a great product and ask the right questions when you're blocked.

    You understand the value of Continuous Delivery. Shipping tiny PRs to Production every day is how you operate best. You value agility, but favour pragmatism over Capital ‘A’ Agile.

    You enjoy the impact you can have working in small teams and value the collaboration they bring.

    You value a team where everyone learns from each other. You believe great products come from great teams, not great individuals.

    Your experience is your guide and an asset to your team. You see an opportunity for growth in the things you don't know, and don't shy away when you're out of your depth.

    You may be operating a Senior, Lead, Staff or Principal engineer level.

     

    And a bit about First AML

    Our culture and vision are central to who we are. Head to our product and engineering site to find out more: https://firstaml.dev/

    We’re an early-stage startup, building out a SaaS platform to help organisations with their Anti-Money Laundering compliance. We’ve proven that we have product/market fit. We're well funded, have healthy revenue, and a good sales pipeline to drive growth.

    We celebrate the differences in our team, but we all resonate strongly with our core values:

    1. We create customer delight. We work with empathy to give our customers and end users the best possible product and service. We delight customers in every possible way so they become advocates for us. We believe in delivering minimum loveable product, not just minimum viable product.
    2. We are trusted guardians of compliance. We handle all data with respect and ensure security and privacy measures are best in class to maintain the trust of our users. We deliver robust solutions that enable customers to be compliant, proactively staying ahead of regulatory requirements.
    3. We innovate, and blaze our own trail. We continuously experiment and innovate to develop creative solutions that challenge the status quo. We encourage each other to think big, seeking out growth opportunities as individuals and as a company.
    4. We take own ownership and execute for the win. We take initiative to solve problems, acting in the best interests of the entire company to drive our collective success.
    5. We use positive vibes to pull each other up. A little kindness can go a long way. We treat each other with care and respect every day.

    We don’t just put our values on the wall - we regularly award prizes to staff that demonstrate them best.

    Requirements

    Our tech stack

    The front end is a React app built with TypeScript. We use Apollo to consume our internal API.

    The back end is a GraphQL API built with .NET core, with a Postgres database.

    The whole thing is hosted in containers on AWS, managed with terraform, deployed with BuildKite and monitored in DataDog.

    Ideally, you will have good experience in 1 or more of these technologies. And a passion for all things front-end.

    Benefits

    We will work hard to share the 'why' with you. Why your work matters, and what impact are you making. You will be able to draw a direct line between your work, and the company's success.

    We offer a wide range of employee benefits:

    • You will be joining an amazing tech start-up who dedicate their days to leading the way in CDD
    • Salaries at generous market rates PLUS a $2k/year personal learning and development budget to spend on your own professional growth
    • We work with great people - a mix of optimism, passion, experience and ambition, we have a lot of fun along the way
    • We have a number of wellbeing initiatives in place like working from home, weekly meditation and delicious fruit deliveries - flexible working hours and a sensible WFH policy
    • You will have the freedom to create and shape your own growth, supported by an incredible leadership team that are dedicated to seeing you develop and grow
    • Our new office is in Kingsland, close to public transport and some pretty great cafes and we have just opened an Australian office in Sydney
    • Plus our snack cupboard is always chokka!
     

    Customer Success Specialist

    Do you want to be a part of Australasia’s next startup success story?

    A little about us:

    Our vision is to have a world where the Anti-Money Laundering (AML) onboarding process is secure, fast and frictionless!  

    We are a proud New Zealand startup fighting money laundering all over the world.  We have created a world-class SaaS product that solves our customers (financial institutions, accountants, law firms, venture capitalists and real estate agents) due diligence problems so that they can stay focused on running their business.

    Since 2018 we have experienced exponential growth and have gone from a handful of staff to 80+ and based on our success across New Zealand and Australia we are excited to be adding to our awesome team.

    We will work hard to ensure that you always understand the positive role that you play in our team.

     

    Our Customer Support Specialist role:

    It is in our DNA that we create customer delight this means supporting our customers and providing the very best customer experience:

    …….This is where you come in!  

    • You will be the first point of contact for our customers and anyone using our product
    • Your key responsibility will be to provide an exceptional customer experience for all support based enquiries
    • As our Australian customer base expands there maybe times that Australian hours will need to be worked...we would work to make sure that this suits you and your lifestyle too
    • A lot of your time will be spent on the phones chatting with customers and getting them the answers they need 
    • Every day you will find innovative ways to  respond to inbound customer support requests
    • You will complete all support request tickets by 5pm
    • Most of your time will be focused on identifying issues and finding solutions for our customers
    • If you are looking for a supportive and trusting environment where people will thrive and can learn from each other this is the perfect opportunity for you!

    Your experience:

    • You are an absolute people person!
    • Worked in customer service, retail, call centres or financial services
    • You have cared for a diverse customer portfolio and enjoy engaging with customers
    • You have been successful in delivering customer delight
    • Your support allows you to form outstanding relationships with customers

    Does this sound like you:

    Naturally, you are passionate about all things customer service. You love to spend your days delighting your customers, whilst ensuring operational efficiencies.  You don’t cut corners and have a strong attention to detail.  You are curious and are the first to put your hand up to solve a problem.  You are all about rolling your sleeves up to achieve both individual, team and business goals.  You are organised and always plan ahead of time.  Driven by achieving excellent outcomes.  You live by the value -we create customer delight!

     

    The Perks!

    We do what we say we’re going to do, we are honest, respectful and authentic with one another. 

    • You will be joining an amazing tech start-up who dedicate their days to creating the way in CDD
    • We work with great people - a mix of optimism, passion, experience and ambition, we have a lot of fun along the way
    • We have several wellbeing initiatives in place like flexible working hours, working from home, subsidised medical appointments, weekly meditation, yoga and delicious fruit deliveries
    • You will have the freedom to create and shape your growth, supported by an incredible team that is dedicated to seeing you develop and grow
    • People & culture are important at First AML and supporting you to do your best work is our priority.  We want to work with you to identify opportunities to support your growth and chosen career path
    • Our new office is in Kingsland, close to public transport and some pretty great cafes and we have just opened an Australian office in Sydney
    • Plus our snack cupboard is always chokka!

    If this ad has piqued your interest and you are keen to give the start-up life a go, apply now and include a cover letter that outlines how your skills and experience would make a positive impact on our customers. We'd love to find out more about you and share our vision

     

    Sales Development Representative

    Do you want to be a part of Australasia’s next startup success story???

    A little about us:

    Our vision is to have a world where the Anti-Money Laundering (AML) onboarding process is secure, fast and frictionless!  

    First AML has created a world class customer onboarding software solution that takes care of the complete end to end customer due diligence process.  Our customers include financial institutions, accountants, law firms, venture capitalists/private equity firms and real estate agents.  A few of the great names we work with in Australia are Blackbird, AirTree and Startmate. We solve their Customer Due Diligence (CDD) problems so that they can stay focussed on running their business.

    Since 2018 we have experienced exponential growth and have gone from a handful of staff to 73 and based on our success across New Zealand and Australia we are excited to be adding to our awesome team.  

    We will work hard to ensure that you always understand the positive role that you play in our team.

    Our Sales Development Representative (SDR):

    We are passionate about our execution - we work hard to accelerate our growth and deliver amazing results for our customers.  

    This is where you come in!  

    • You'll be managing an inbound sales funnel - sorting, qualifying and tracking leads
    • Connecting and engaging with new and potential First AML customers will be high on your priority list, especially when it comes to cold calling
    • Your key responsibility will be to attract high value customers and increase annual recurring revenue
    • You'll collaborate with the Sales and Marketing team to ensure that you always know what is around the corner
    • You will explore new ways to identify opportunities, accelerate your pipeline and convert leads
    • You'll streamline and improve your sales processes to meet market needs
    • If you are looking for a supportive and trusting environment this could be an exciting opportunity for you!

    Your Experience:

    • You are an absolute people person!
    • As an SDR you build strong, professional customer relationships that are built on trust and integrity
    • You trailblaze when it comes to creating a targeted pipeline
    • You recognise opportunities that create exceptional results
    • You have bucket loads of initiative, with an engaging, creative and professional approach to selling
    • Comfortable and confident in cold calling and emailing all leads
    • Experience in a similar role and/or selling to financial services (but we encourage you to apply even if you haven’t quite hit this)
    • You are a whiz when it comes to getting the best out of CRM’s- ideally Salesforce

    Does this sound like you:

    Naturally, you are passionate about all things sales.  You love spending your days securing new deals.  You believe great results come from great team work.  You don’t cut corners and have strong attention to detail.  You are curious and are the first to put your hand up to follow a new lead.  You are all about rolling your sleeves when it comes to get the job done.  You are organised and like to plan ahead of time.  You are focussed on achieving excellent outcomes.  

    The Perks!

    We do what we say we’re going to do, we are honest, respectful and authentic with one another. 

    • You will be joining an amazing tech start-up who dedicate their days to CDD
    • We work with great people - a mix of optimism, passion, experience and ambition, we have a lot of fun along the way
    • We have a number of wellbeing initiatives in place like flexible working hours, working from home, subsidised medical appointments, weekly meditation & yoga and delicious fruit deliveries
    • You will have the freedom to create and shape your own growth, supported by an incredible team that are dedicated to seeing you develop and grow
    • Our office is in Kingsland, close to public transport and some pretty great cafes
    • Plus our snack cupboard is always chokka!

    If this ad has piqued your interest and you are looking for an exciting, fast paced role in a tech start-up that’s growing at a phenomenal rate, apply now and include a cover letter that outlines how your skills and experience would make a positive impact on our customers.

     

    Communications Manager (NZ)

    UBCO started in 2015 as the 'Utility Bike Company'. Now we have evolved into a business that provides power to move and to do things every day.

    Our goal is to enable people to do inspiring stuff: take inspirational journeys, explore our planet, work smarter and safer. People want a better world, and we want our products to make a difference in it.

    Our utility electric vehicles (UEVs) have been built for hard work. Engineered and tested for work and adventure in New Zealand, then adopted globally by corporates and consumers.

    Headquartered in Tauranga New Zealand, UBCO today has national distributors in the United States, Australia, Europe, and the United Kingdom. We are selling through multiple channels, including dealer networks, direct to consumer and B2B to enterprise fleet customers.

    Our products today consist of a range of 2X2 UEVs and power supplies to provide optionality for 2X2 users, as well as standalone portable power supplies. These are digitally connected with software apps for individual drivers, and telematics for our fleet managers.

    About the Role

    We are looking for someone with a big picture outlook who is communications and commercially savvy, energetic, and ready to hit the ground running in this exciting new role.

    The Communications Manager is responsible for the delivery of impactful communications and PR across UBCO’s global markets via a range of strategically planned and reactive opportunities across media, events, stakeholder comms, marketing, social media, and internal comms.

    They will also know how to make things happen across B2C and B2B and will possess the ability to take on ideas and tasks and make them happen at speed within a fast moving, start-up environment.  We are looking for someone who has the skills to work within a team, across teams, with partners and investors and agencies to help make UBCO famous globally.

    You will need these Skills

    • Bachelor’s degree in communications, journalism, public relations, or relevant field.
    • Minimum of 5 years’ experience in a similar role, including agency management. 
    • Proven experience creating targeted content is advantageous.
    • Strong knowledge of communication practices and techniques.
    • Outstanding written and verbal communication skills.
    • Must be able to multitask and work well under pressure.
    • Excellent organisational and leadership abilities.

    Some of the great things UBCO offers...

    • Significant career development opportunities with a company on the cusp of high growth.
    • The opportunity to help build a meaningful business from the early stages with an ambitious group of like-minded innovators. 
    • A global company footprint, where you will build lasting relationships with diverse, exceptional minds, around the world

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