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IT Manager

Do you want to be a part of Australasia’s next startup success story?

A little about us:

Our vision is to have a world where customer onboarding is secure, fast and frictionless!

We are a proud New Zealand startup fighting money laundering all over the world. We have created a world-class SaaS product that solves our customers (financial institutions, accountants, law firms, venture capitalists and real estate agents) due diligence problems so that they can stay focused on running their business.

Since 2018 we have experienced exponential growth and have gone from a handful of staff to 90+ and, based on our success across New Zealand and Australia, we are excited to be adding to our awesome team.

We will work hard to ensure that you always understand the positive role that you play in our team.


The IT Manager role:

We are passionate about “innovating and blazing our own trail” - we are proud of our product and our team.

….this is where you come in.

We’re looking for the first IT hire - someone to build the team around - so it’s very much a “hands-on” role!

You’ll be responsible for:

  • Managing all software accounts for the organisation with robust recording, spend forecasting and review processes
  • Ensuring seamless operation of physical ICT infrastructure including; wireless access points, switched routers, firewalls, VPN’s, internet connectivity, computers, video conferencing, hardware, printers
  • Triaging and resolving service desk requests for staff
  • Managing hardware inventory, distribution and leased asset management, including equipment procurement for new starters
  • Owning the relationship with First AML’s external IT Support company
  • Providing guidance to staff and contractors on how to use internal systems and equipment
  • Onboarding new staff members to introducing them to our procedures and systems
  • Technically onboarding and offboarding staff members

We’re looking for someone with the practical hands-on skills and experience to run IT today, and hire (and run) a small team in the future, to meet the demands of a scaling business.


You do not cut corners and you have an eye for detail. You’re curious and are always the first to put your hand up to solve a problem. You are more than happy to roll up your sleeves to get the job done! You are organised and always plan ahead of time and you are motivated by achieving excellent outcomes.


We do what we say we’re going to do, we are honest, respectful and authentic with one another.

  • You will be joining an amazing tech start-up who dedicate their days to creating the best customer onboarding experiences.
  • We work with great people - a mix of optimism, passion, experience and ambition, we have a lot of fun along the way
  • We have several wellbeing initiatives in place like flexible working hours, working from home, weekly meditation, subsidised medical appointments, yoga and delicious fruit deliveries
  • You will have the freedom to create and shape your growth, supported by an incredible team that is dedicated to seeing you develop and grow
  • People & culture are important at First AML and supporting you to do your best work is our priority. We want to work with you to identify opportunities to support your growth and chosen career path
  • Plus the coffee machine is amazing, and the snack cupboard is always chokka!

If this ad has piqued your interest and you are keen to give the start-up life a go, apply now and include a cover letter that outlines how your skills and experience would make a positive impact on our customers. We'd love to find out more about you and share our vision

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