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Open opportunities in New Zealand tech companies

Explore the latest open roles at New Zealand's top tech startups, updated everyday directly from the companies careers page. The latest are automatically listed at the top.

 

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    Social Media Lead

    UBCO started in 2015 as the 'Utility Bike Company' and has evolved into a business that provides power to move and to do things every day.

    Our goal is to enable people to do inspiring stuff: take inspirational journeys, explore our planet, work smarter and safer. People want a better world, and we want our products to make a difference in it.

    Our utility electric vehicles (UEVs) have been built for hard work. Engineered and tested for work and adventure in New Zealand, then adopted globally by corporates and consumers.

    Headquartered in Tauranga, we attract people who push the boundaries and think differently.  As well as NZ, we have UBCO team members in the US, the UK, EU, Asia and Australia – UBCO is a truly global business.

    About the role

    The UBCO Marketing team is powered by people with their own unique backgrounds and experiences and we value their talents, contributions, and perspectives. 

    We’re looking for a creative and skilled digital professional to join our marketing team with an excellent understanding of social platforms. You’ll be responsible for managing UBCOs social media channels globally; posting creative and engaging content, nurturing customer engagement, and building UBCO’s social community. We’re looking for someone with a passion for digital marketing and the ability to harness the power of social media to help fuel our growth. 

    You'll need to have 

    • Bachelor’s degree in journalism, communications, marketing, or a related field.
    • 1 or more years of social media experience including planning and managing content in a corporate or agency setting.
    • Excellent written and verbal communication skills and must have a thorough understanding of social media management and strategy.
    • Experience using various analytics software.
    • Multi-tasking and time-management skills, with the ability to prioritise tasks.
    • Ability to work in a fast-paced environment as part of a tight-knit team
    • Fun!

    Nice to have

    • Working knowledge of HTML and CSS
    • Experience using Shopify Plus and HubSpot
     

    School Success Lead

    Full-time, permanent role.

    Come join our innovative, purpose-driven startup in a role where you'll have creative freedom, flexibility, meet inspiring people and take pride in the positive impact your work has.

    Komodo is the EdTech startup improving school-wide wellbeing and ensuring that students reach their full potential.

    We provide software solutions to enable full visibility of student wellbeing. Our software helps each school measure the effectiveness of their wellbeing strategies, highlight critical wellbeing issues and provide every student with a voice when they need it most.

    Backed by world-class investors and leaders to make a true impact on every student’s access to the wellbeing support they need.

     

    As School Success Lead, your role will be full of variety. As well as being close to our schools with the team, your purpose is to:

    1. Work directly with schools to ensure high quality customer experience with new and existing customers
    2. Impact the business growth through onboarding new schools, school retention and school rollouts
    3. Aid in the development of the customer success strategies for our schools

     

    What we're looking for in our School Success Lead...

    You are passionate and dedicated to ensuring customers are delivered the best experience along with solving their problems.
    You can lead on customer success and engage with prospective customers at different stages through the customer lifecycle.

    You are great at working with both technical and non-technical stakeholders to develop simple and intuitive solutions to problems.

    If you’re this person then we want to hear from you!

    Requirements

    As our School Success Lead, you'll bring:

    • At least 3 years of customer success experience
    • Experience across full customer sales cycle
    • Experience in understanding customer success processes
    • A high degree of computer literacy
    • Confidence to present and demonstrate to audiences and key stakeholders at schools
    • Understanding of software solutions and how they can revolutionise industries, ideally EdTech
    • Desire to actively contribute to strategic decisions with the founders
    • You enjoy working with people and bringing a collective solution to the production environment
    • Ready to make a difference in the world with a company that will actually have a direct impact on human lives, by enabling students to handle life-issues better than ever before!

     

    Your day-to-day:

    This is a full-time role (40 hours per week). We are flexible on working arrangements and hours, though we have a preference for applicants that can be based in Christchurch, New Zealand. Duties include:

    • Listen and respond to customer needs while using the product in a proactive manner
    • A combination of face-to-face customer contact to ensure customer problems are solved effectively
    • Proactively work with the sales team to ensure customer needs are met
    • Communicating customer feedback to key internal stakeholders in the product team for future development
    • Nurturing existing customers and key relationships to ensure the best quality of service
    • Managing customers through continual opportunities to upsell, renew and expand
    • Remaining up-to-date with the latest trends on school-wide and student wellbeing strategies
    • Operating as a team player
    • Taking responsibility for the school-wide rollout of the product that customers love

    Benefits

    • Komodo is building exciting products using cool technologies in a rapidly growing market
    • You will be an early employee and leader meaning there’s plenty of room to grow your career at Komodo
    • Employee stock option plan to own part of the company you are making a difference in
    • Highly competitive commission structure
    • Free parking spot at our brand new office
    • Wellbeing allowance for each staff member every year
    • Personal development allowance for each staff member every year
    • Flexibility, even outside of COVID times - we’re flexible about working remotely, and we don’t want to lock you into the typical 9 - 5 business hours if you’re more productive working different hours
     

    Office Administrator

    Please note that this role is listed as full-time, but candidates available to work 24+ hours per week will also be considered.
     

    The role:

    At Evnex, we design, build, and install smart electric vehicle charging systems.

    Our New Zealand-built chargers and software ensure vehicles are charged efficiently, affordably, and with the lowest possible impact on both the electricity grid and environment.

    Electric vehicles in New Zealand are picking up speed and we are entering a new phase of growth – we’d love you to be a part of it!

    We’re a friendly supportive team who enjoy coming to work, and we provide opportunities for our people to grow. We’re highly cross-functional and work across business development & strategy, mechanical design, electronics, firmware, mobile, and web design. 

    As Evnex’s Office Administrator, you’ll be supporting our sales, production and installation teams with general administrative tasks including bookkeeping, ordering of supplies, and ERP (Enterprise Resourcing Planning) software support.

    As part of this role, you’ll also be willing and able to help out across other areas of the business where and when required.
     

    Key responsibilities and skills:

    • Support with the processing and reconciliation of financial transactions.
    • Quickly develop a sound understanding of, and support with the final implementation of our new ERP software, Microsoft Dynamics 365 Business Central.
    • Support with invoicing and basic accounting.
    • Manage employee payroll.
    • Support with stock accuracy, cycle counting and adjustments.
    • Support with general office administration, including pick ups and deliveries and ordering of supplies and stationary.
    • Occasional customer support, transferring of phone calls, escalation of support requests. 
    • Contribute positively to the team culture and embrace the company core values by demonstrating authenticity, fun, excellent customer service and an aptitude for growth.
    • Participate and engage in an active health and safety culture.


    What we're looking for:

    A motivated and organised person who can bring energy to the role and has a willingness to go the extra mile. You’ll have a high level of initiative and be happy to support with the development of processes as we scale our operations.
     

    You may be a good fit if you can demonstrate the following:

    • At least 2 years’ experience in an office administration or bookkeeping type role.
    • An eye for detail, and sound financial literacy.
    • Excellent verbal and written communication skills. 
    • A current, full driver’s license.
    • A fast learner who is technically competent at picking up new skills and highly computer literate.
    • A willing, ‘can do’ attitude to get stuck in wherever you’re needed.
       

    Why work at Evnex?

    • Work in a dynamic, open-plan office, right at the coal face of where our product is designed.
    • Flexible work hours and work-from-home options.
    • We have a supportive culture that includes an employee assistance program and a living wage.
    • Join a values-based organisation (check them out here: https://www.evnex.com/about).
       

    If you have proven admin or bookkeeping experience and meet the above requirements, please get in touch! You must also have a permanent right to work in New Zealand. We cannot promise to respond to applicants that do not meet these criteria.

     

    Digital & UI Designer (Web) - Intermediate

    Are you a music lover and enjoy working in a close-knit team, crafting creative web pages for revolutionary music tech products? We might be your forever home.

    Serato is one of the world leaders in audio software for professional DJs, producers and musicians. World renowned artists such as Fatboy Slim, DJ Snake, Major Lazer and Mix Master Mike love our products and perform with them on a regular basis.

    Based in central Auckland, we are looking for a Digital & UI (Web) Designer to bring their creative wizardry to this fun and exciting full-time role. Whether it’s designing a new landing page for a new controller, storyboarding a concept for a DJ routine, re-shaping user experiences or designing for bespoke new products, the work is full of variation and creative challenges.

    You’ll be working within a supportive 7-strong creative team who collaborate on a daily basis. Your direct report and wing-person will be the Senior Web Designer and a pretty good DJ to boot. Serato is a sociable, positive working environment. You’ll be hard pressed to find someone who isn’t passionate about their role and what we’re trying to achieve.

    Design or agency experience is a must.

    To be successful in this role, you should be able to:

    • Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
    • Create wireframes, storyboards, user flows and prototypes to effectively communicate interaction and design ideas
    • Present designs to relevant stakeholders and make changes based on feedback
    • Ensure all designs abide by Seratos brand guidelines
    • Build interactive prototypes to effectively communicate concepts and designs
    • Work with other web specialists including web developers and graphic designers
    • Work with marketing and UX to identify their needs
    • Meet relevant legal requirements such as accessibility standards, freedom of information and privacy

    Figma and Adobe Creative Suite knowledge is necessary. Motion graphics skills would be a bonus likewise a good understanding of Front-end development too.


    All applicants must be legally entitled to work in New Zealand (this means having NZ citizenship, permanent residency or a current work permit) and be willing to relocate to Auckland.

    Please include a link to your portfolio

     

    Lead Frontend Developer

    Do you want to be an integral part of the development team?

     

    This role is an exciting leadership opportunity which will help to support the team on executing front-end technology requirements implemented across the FileInvite platform, whilst also ensuring the platform is stable and secure by keeping standards high with the best coding practices.

     

    ABOUT FILEINVITE

    FileInvite is a high-growth SaaS platform on a mission to improve 1 billion lives by 2030 through automating client data collection. Our customers are spread across more than 27 countries globally and growing!  We are venture capital-funded and have experienced huge growth over the past 5 years.  

     

    We pride ourselves on being an awesome place to work - we’ve been nominated as one of the top 50 technology companies to work for in NZ due to our incredible culture, and not to brag… but we recently scored 88 / 100 in our last eNPS survey! We strongly believe that you grow great companies by growing great people.

     

    Our Auckland office is being upsized to accommodate our expanding team and we now also have a dedicated office space in Denver, Colorado with a brilliant team supporting our growth in the US. 

     

    WHAT WE OFFER

    • The opportunity to join one of the best technology companies in NZ
    • A flexible working environment with one office day per week and the rest working remotely with the option of coming into the office
    • Psychological safety to bring your true self to work
    • A supportive culture, balanced by the drive to execute at speed
    • A chance to join a high-growth business at a key part of its journey
    • Ongoing investment in your learning and development

     

    THE ROLE

    • Collaborate with Product to ensure designs are build to a high standard
    • Participate in the agile workflow throughout the entire sprint cycle
    • Actively learn and be at the forefront of new technologies that could benefit the company
    • Expand on the codebase in a structured and reusable way
    • Maintain a high level of aesthetic through deliberate micro interactions
    • Sustain a solid build pipeline for all Javascript implementations
    • Ensure the team is aware of and implementing secure practices
    • Lead the Frontend engineers in the execution of the FileInvite codebase
    • Mentor team members and perform regular catch ups to ensure all team members are progressing within their career goals
    • Actively learn and be at the forefront of new technologies that could benefit the company
    • Ensure the team is aware of and implementing secure practices
    • Ensure the FileInvite codebase is scalable and testable based on best practices

     

    ABOUT YOU

    • 3+ years of solid React development experience
    • Experience with Next.JS or similar
    • Experience with Redux or similar
    • Experience with Typescript
    • Experience with NodeJS
    • Extensive experience with HTML + CSS
    • Experience of building single page applications
    • High attention to detail to match application and responsive designs
    • Exposure to frontend unit testing frameworks such as Mocha, Jest or Cypress
    • Knowledge of building modern web development workflows

     

    ABOVE THE PACK

    • UI/UX design exposure
    • Experience with CSS SASS or similar
    • Experience writing AWS Lambda functions
    • Experience building hybrid mobile applications
    • Exposure to secure coding practices

     

    This role will have 2 direct reports currently. A full JD is available on request.

     

    Executive Assistant & Office Manager

    Are you an Executive Assistant superstar looking for a stellar opportunity to start 2022?

     

    Perhaps you’ve been working at a large corporate and have always wondered about startup life…

    Or maybe you’ve been honing your skills at a steady organisation and have always wanted to work for a high-growth business…

    You may simply have decided that you’ll start off 2022 working for a company that better reflects your values and delivers the employee experience you’ve always wanted.

     

    We are looking for an experienced Executive Assistant & Office Manager to join the FileInvite family and support business operations as we scale our business globally at pace. As big believers that you grow great companies by growing great people, we’ll be looking for the best fit to join us and help accelerate our growth.

     

    ABOUT FILEINVITE

    FileInvite is a high-growth SaaS platform on a mission to improve 1 billion lives by 2030 through automating client data collection. Our customers are spread across more than 27 countries globally and growing!  We are venture capital-funded and have experienced huge growth over the past 5 years.  

     

    We pride ourselves on being an awesome place to work - we’ve been nominated as one of the top 50 technology companies to work for in NZ due to our incredible culture, and not to brag… but we recently scored 88 / 100 in our last eNPS survey! 

     

    Our Auckland office is being upsized to accommodate our expanding team and we now also have a dedicated office space in Denver, Colorado with a brilliant team supporting our growth in the US. 

     

    WHAT WE OFFER

    • The opportunity to join one of the best technology companies in NZ
    • A flexible working environment with one office day per week and the rest working remotely with the option of coming into the office
    • Psychological safety to bring your true self to work
    • A supportive culture, balanced by the drive to execute at speed
    • A chance to join a high-growth business at a key part of its journey
    • Ongoing investment in your learning and development

     

    THE ROLE

    This is a newly established role reporting to the Director of Strategy & Operations where you will:

     

    • Provide Executive Assistance and administrative support to the CEO and Senior Management team
    • Manage our two offices to keep things running smoothly (in-person at our Auckland office and our Denver office from afar) such as by ordering supplies,  procuring and setting up workstations and other equipment to ensure our teams have everything they need
    • Support all departments with administration including helping with onboarding, recruitment, IT/Security and general operations.
    • Oversee and ensure compliance with operational and regulatory requirements such as SOC2 audits, staff training, security and access management
    • Coordinate domestic and international travel for staff, including flight, hotel, and car rental reservations
    • Plan and organise team initiatives and workplace events, both in NZ and Denver
    • Work with the wider team for support on projects and implementing new systems, policies and tools
    • Manage third-party vendors - including managing access & approvals to cloud services and subscriptions

     

    ABOUT YOU 

    • Confident, experienced decision-maker and problem-solver who can make this new role your own
    • Extremely organised, reliable and self-sufficient
    • Fantastic attitude as well as being friendly, personable and full of energy!
    • Well-versed in dealing with different areas of the business (ranging from Sales through to Engineering - onshore & offshore) and able to empathise with their specific needs
    • Full New Zealand Drivers License 
    • Exceptional communication skills, including being able to to communicate, interact and relate to people from a range of different cultures
    • At least 5 years of experience in office administration, management or executive assistant roles
    • Excellent computer skills, including a high degree of proficiency in both Google Suite and Microsoft Office as well as the ability to quickly learn and understand new software
    • Able to prioritise tasks & comfortable working under pressure in a constantly changing and dynamic environment
    • Experience in a high-growth tech start-up and more specifically in SaaS (Software as a Service) is a bonus but not required

     

    This role will not have any direct reports. For further information, a full Job Description is available on request.

     

    Sales Enablement Manager - Denver

    Re-Leased has a clear purpose: To reimagine the future of commercial real estate — driving innovation and enriching the human experience! 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties. 

    We are on a growth journey and have some lofty ambitions over the next 5 years to deliver sustained and efficient growth and to build long term, repeatable excellence. To sustain this growth, we have created the new role of Sales Enablement Manager. 

    Who are we looking for? 

    As the Sales Enablement Manager you will ensure that every seller is well-equipped with industry-leading content and collateral to optimize interactions with buyers and move sales opportunities forward. You will also help facilitate the efficient and effective operation of sales rep onboarding and ongoing development programs of our global Sales teams. This role is perfect for someone who is business and sales minded, collaborative, entrepreneurial and will thrive in a high energy work environment. You will be working closely with the Global Head of Sales Operations and our regional Heads of Sales.  

    Your Responsibilities 

    • Understand the Re-Leased and CREDIA product-suite with sufficient technical depth to ensure that strong, deep and exhaustive sales collateral can be created. 
    • Produce best-practice sales tools and content to support each stage of the buying journey, including (but not limited to) PowerPoint decks, talk tracks, battlecards, call scripts and videos. 
    • Continually validate the quality and effectiveness of sales content, ensuring that it enables the business development and sales teams to have consistent, effective and engaging sales conversations with prospects and customers at each stage of the sales cycle. 
    • Produce and own the project plan for new / updates to sales tools and collateral, ensuring these are prioritized to business need and timescales are met consistently. 
    • Liaise directly with sales management and sales reps to ensure thorough adoption of sales tools and collateral, capturing feedback to identify areas for improvement and potential gaps. 
    • Coordinate the onboarding process for each new rep from hire through first 3 months, ensuring scheduled sessions take place and feedback is captured and collated.  Provide regular progress updates to sales leadership based on well-defined quantitative and qualitative success metrics. 
    • Review individual and team productivity on a regular cadence, evaluating performance against established metrics. Communicate performance with sales management. 

    Your Experience 

    • Proven sales/sales operations/sales enablement experience within a high growth B2B Saas organization  
    • Experience in creating top-quality, effective sales enablement assets from call scripts to competitor battlecards and demo decks 
    • Experience implementing successful sales process/methodology/sales playbook initiatives 
    • Exceptional team player with proven ability to influence senior stakeholders
    • The ability and drive to bring in new ideas and a willingness to go the extra mile to execute them 
    • An understanding for fast-paced environments - embracing an open and agile mindset 

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first 
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, success story and the chance to become part of an award winning team and grow your own career with us. In addition to other benefits, all our employees can choose to join our Employee Share Option Plan and get shares in Re-Leased. 

    To express an interest please submit your details and tell us your story! 

    Total compensation for this role includes: 

    • Base salary -  $75,000 - $95,000 
    • Employee Share Option Scheme 
    • Medical, dental and vision plan up to a value of $350 per month selected via the TriNet platform 
    • Participation in a 401k plan administered via the TriNet platform 
    • 20 annual vacation days, excluding normal U.S. federal holidays 
    • Up to five (5) paid sick days annually 
     

    Content Marketing Specialist - Denver

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate. 

    Your Role 

    This is an exciting opportunity for an ambitious and versatile Marketing guru to help deliver key initiatives for our North American team. You will be supporting content production, and assisting the Regional Marketing Manager to deliver quicker output in the digital marketing space - lead generation, regional campaigns and support our regional team. 

    You need to be both a storyteller when it comes to content development and a field marketer when comes to assisting inbound growth strategies. You will have the opportunity to think individually, be a part of a cohesive team, and help drive projects forward, using your design and content experience. 

    Your Responsibilities 

    • Support the marketing team by delivering on brand, best in class content to drive the marketing strategy 
    • Assist in identifying, developing and executing marketing campaigns to support the sales and marketing teams deliver against set revenue targets 
    • Assist with identifying and implementing promotional opportunities (including sponsorship, speaker platforms, webinars, events, brochures) and ideas from conception through to delivery for the North American market 
    • Assist in the content creation/ copywriting discipline to support the marketing team with its content strategy globally 
    • Use HubSpot, Google Analytics, Salesforce and any other tools required to analyze and optimize the results of content marketing activities in line with overall marketing KPIs and indicators 
    • Become a trusted advisor to the local team and lead with the Re-Leased values as a guide 

    Your Experience 

    • Solid marketing experience with an understanding of content and communications   
    • Proven experience in SaaS organizations would be an advantage, preferably in a fast-paced, high-growth business 
    • Working in CRE or real estate marketing previously would be an advantage 
    • Demonstrated ability to deliver as a key player on a variety of projects 
    • Brilliant communication skills and the ability to translate ideas into marketing actions and measurable objectives 
    • Good knowledge of various content platforms such as social media, blogs, and print media, and experience using design tools such and Canva, Adobe, InDesign etc. 
    • *Bonus points if you have graphic design and video editing background you can bring to the table* 

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first. 
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, success story and the chance to become part of an award winning team and grow your own career with us. 

    To express an interest please submit your details and tell us your story! 

    Total compensation for this role includes:  

    • Base salary - $55,000 - $65,000 
    • Employee Share Option Scheme
    • Medical, dental and vision plan up to a value of $350 per month selected via the TriNet platform  
    • Participation in a 401k plan administered via the TriNet platform  
    • 20 annual vacation days, excluding normal U.S. federal holidays  
    • Up to five (5) paid sick days annually 
     

    Senior Developer

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate.

    Relocate with Re-Leased to the sunny Hawkes Bay, where the produce is beautiful and the wine is bountiful!

    Who says you can't work for a business with global ambitions, competing on the world stage, but do it from a location where you and your family have everything you need at your fingertips? 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties. 

    Your Role

    As a Senior Software Developer in our Napier office, you will play a key role in the Development Team; designing, developing, modifying, managing bugs, documenting and deploying complex software to the highest level of quality whilst mentoring more junior members of the team. 

    Your Responsibilities

    • Write and maintain code to system requirements and technical specifications meeting quality standards
    • Provide support with diagnosing and correcting complex production issues
    • Direct system testing and validation procedures 
    • Identify technology limitations in current application and code

    Your Experience

    • Experience with .NET 4.0/4.5 in C#, ASP.NET MVC, .NET Core and SQL Server
    • Skills to design and build great web applications with HTML, CSS, and modern JavaScript
    • Experience with API integrations
    • Experience developing solutions for the Cloud/SaaS technical web environments - particularly, experience working with the Microsoft Azure platform would be useful
    • An ability to write beautiful code that runs quickly and robustly - and initiative to debug, fix and improve existing code
    • A flair for developing excellent user interface and experience
    • A desire to work in a busy, fast-paced, dynamic environment with a great team
    • Bonus points for experience with technologies such as Azure Functions, Docker, Redis, Cosmos DB

    Our culture is very important to us too, and we strongly believe in living out our core values: 

    • People First: One team globally; our people and customers always come first.
    • Find a Way: Like a river, we find a way around all obstacles 
    • Win or Learn: Our journey for improvement never ends; enjoy the ride!

    Why Join Re-Leased?

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, success story and the chance to become part of an award winning team whilst growing your own career with us.

    To express an interest please submit your details and tell us your story!

     

    Squad Lead

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate.

    Relocate with Re-Leased to the sunny Hawkes Bay, where the produce is beautiful and the wine is bountiful!

    Who says you can't work for a business with global ambitions, competing on the world stage, but do it from a location where you and your family have everything you need at your fingertips? 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties. 

    Your Role

    As a Squad Lead, you will play a key role in the Development Team; designing, developing, mentoring and coaching your squad to deploy complex software to the highest level of quality, whilst supporting the growth of the wider business and being a key driver in maintaining an engagement result that we are proud of. 

    Your Responsibilities

    • Owning the development and performance of your Squad;  We focus on High Trust, High Accountability and High Performance this role plays a key role in supporting this for the business
    • Contribute to the Napier based Development leadership team by offering thought leadership and collaboration
    • Write and maintain code to system requirements and technical specifications meeting quality standards
    • Provide support with diagnosing and correcting complex production issues
    • Direct system testing and validation procedures 
    • Identify technology limitations in current application and code

    Your Experience

    • Some team leadership; we can train you to fulfill your leadership potential but some experience will assist in setting you up for success
    • Experience with .NET 4.0/4.5 in C#, ASP.NET MVC, .NET Core and SQL Server
    • Skills to design and build great web applications with HTML, CSS, and modern JavaScript
    • Experience developing solutions for the Cloud/SaaS technical web environments - particularly, experience working with the Microsoft Azure platform would be useful
    • An ability to write beautiful code that runs quickly and robustly - and initiative to debug, fix and improve existing code
    • A flair for developing excellent user interface and experience
    • A desire to work in a busy, fast-paced, dynamic environment with a great team
    • Bonus points for experience with technologies such as Azure Functions, Docker, Redis, Cosmos DB.

    Our culture is very important to us too, and we strongly believe in living out our core values: 

    • People First: One team globally; our people and customers always come first.
    • Find a Way: Like a river, we find a way around all obstacles 
    • Win or Learn: Our journey for improvement never ends; enjoy the ride!

    Why Join Re-Leased?

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, success story and the chance to become part of an award winning team whilst growing your own career with us.

    To express an interest please submit your details and tell us your story!

     

    Lead Quality Assurance Engineer - Napier

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate.

    Relocate with Re-Leased to the sunny Hawkes Bay, where the produce is beautiful and the wine is bountiful!

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.

    Your Role

    As a Lead Quality Assurance Engineer, you will be the independent testing expert amongst our squads and will take on a support and mentorship role. This role is perfect for a collaborative team player who takes ownership of quality within the team and the wider business.

    Your Responsibilities

    • Leading and mentoring our QA's
    • Risk analysis and risk mitigation, planning and execution at all stages of the software development life-cycle
    • Diving deep into exploratory testing, contributing to the automated test suite
    • User experience, bug reporting and tracking  
    • Implementation of automated tests

    Your Experience

    • Proven experience leading a team
    • Demonstrated experience in identifying and implementing opportunities to improve quality 
    • Experience with a range of testing tools and methodologies
    • Experience working in a lean, agile environment
    • Good communication skills and a team focussed approach to working
    • The ability to bring in new ideas, a passion for all things web and a willingness to go the extra mile

    Our culture is very important to us too, and we strongly believe in living out our core values: 

    • People First: One team globally; our people and customers always come first.
    • Find a Way: Like a river, we find a way around all obstacles 
    • Win or Learn: Our journey for improvement never ends; enjoy the ride!

    Why Join Re-Leased?

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, success story and the chance to become part of an award winning team whilst growing your career with us.

    To express an interest please submit your details and tell us your story!

     

    Senior Security Engineer

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate.

    Relocate with Re-Leased to the sunny Hawkes Bay, where the produce is beautiful and the wine is bountiful!

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties. 

    Your Role

    As Senior Security Engineer you will build and manage security tooling to detect and respond to systems security issues, stay up to date with the latest security vulnerabilities, participate in incident response and work closely with engineering teams to advise on secure architecture, best practices and help secure our environment as a whole.

    Your Responsibilities

    • Be the driving force behind growing our Security practice and advocate for and implement best practices for our business’s security handling and governance
    • Raise awareness and be a subject matter expert to tech teams, empowering them to maintain security throughout the SDLC
    • Implement, maintain, and improve security infrastructure in Microsoft Azure
    • Conduct security threat modelling of existing and emerging systems and technologies at Re-Leased
    • Assist in vulnerability management and remediation processes and contribute to remediation plans
    • Help lead incident response through in-depth, technical analysis and remediation
    • Participate with the resolution of security-related infrastructure configurations or failures
    • Track and maintain operational security metrics (i.e. threats, risks, issues).

    Your Experience

    • Significant experience developing and documenting security processes and plans based on common information security management frameworks (ISO 270x, SOC 2, NIST or CIS)
    • Professional experience in leading, designing, developing and deploying security and operations best practice, monitoring, and tooling
    • Technical knowledge of security engineering, identity and access management, applied cryptography, and security protocols
    • Demonstrated cloud experience with Azure or similar (e.g. IAM best practices, networking, securing multi-account setups, etc.).
    • Experience working with engineers to create and ingest the right logs, configure meaningful risk-based alerting
    • Coding experience using at least one language such as C#, Python, etc. and preferably experience in software development and automation
    • Proven ability to coach and mentor others within the security domain

    Our culture is very important to us too, and we strongly believe in living out our core values: 

    • People First: One team globally; our people and customers always come first.
    • Find a Way: Like a river, we find a way around all obstacles 
    • Win or Learn: Our journey for improvement never ends; enjoy the ride!

    Why Join Re-Leased?

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, success story and the chance to become part of an award winning team and grow your own career with us.

    To express an interest please submit your details and tell us your story!

     

    Account Executive - Auckland

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate.

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties. 

    Your Role

    Due to the continued growth and success of our APAC market, we are seeking an Account Executive to join our Auckland or Melbourne based teams. Reporting into the Regional Head of Sales, you will develop and cultivate a sales territory and sell Re-Leased products and services to prospective clients within the commercial real estate industry.  

    Your Responsibilities

    • Accountable for developing and nurturing relationships with Commercial Real Estate executives (Owners/Landlords, Property Managers, Accountants etc) 
    • Communicate relevant Re-Leased values and be an advocate for who we are as a business 
    • Represent the Re-Leased brand and move our mission forward in the market
    • Run a full sales cycle from prospecting through to closing
    • Ensure a high level of activity to build pipeline

    Your Experience

    • Solid B2B software sales experience or CRE industry knowledge
    • Demonstrated ability to be a self starter and proven experience generating your own leads
    • Proven track record in closing new business over a sustained period while exceeding sales targets
    • Experience using a consultative, solution based sales methodology
    • Demonstrated ability to be extremely organized, competitive and goal driven
    • Proven ability to develop trusted relationships and find creative solutions
    • Demonstrated ability and resilience to work in a fast paced, high volume sales environment

    Our culture is very important to us too, and we strongly believe in living out our core values: 

    • People First: One team globally; our people and customers always come first.
    • Find a Way: Like a river, we find a way around all obstacles 
    • Win or Learn: Our journey for improvement never ends; enjoy the ride!

    Why Join Re-Leased?

    This is an exciting opportunity to grow your career with a successful, growing, global Saas business where we encourage thought diversity and driving new ideas. We offer a genuine opportunity to enjoy a fast paced, challenging and rewarding environment and the chance to become part of an award winning team.

    To express an interest please submit your details and tell us your story!

     

    Product Marketing Exec - Napier

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate. 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.  

    Your Role 

    This is an exciting opportunity for an ambitious Product Marketing Exec to have autonomy in driving awareness, excitement and engagement of Re-Leased with strategic marketing initiativesYou don’t have to have “Product Marketing” on your CV, but you do have to have curiosity and a willingness to learn on the job. You’ll understand and articulate to our potential customers what is the value our product provides, why that value is important, and why we are better at it than anyone else. 

    You will be the key player in marketing our core product (Re-Leased), our secondary products and features (CREDIA, Re-Leased Pay), and all new product initiatives. 

    Your Responsibilities 

    • Help develop our product marketing strategy to meet company goals by product, segment and geographic area, targeting specific audiences and messages (set goals, track, report, analyse and iterate) 
    • Develop our product messaging so our product positioning and value proposition is communicated clearly to prospective customers 
    • Keep our point of difference strong by staying close to our competitors’ products and strategies, ensuring this information is shared appropriately across the company 
    • Work with our UX and Product teams to create and share buyer and suer personas across the organizations and ensure everyone is closer to the customer 
    • Train marketing, product, support and sales teams through Sales Enablement Kit, internal presentation, Knowledge Base (for Customer Success and Support) 
    • Leverage the global marketing team to create assets (landing pages, visuals, video, email, social) 

     

    Your Experience 

    • Solid marketing experience with an understanding of product marketing 
    • Fantastic writing and content skills a must, graphic design or video skills a big plus 
    • Are comfortable delivering as a key player on a variety of projects 
    • Brilliant communication skills and the ability to translate ideas into marketing actions and measurable objectives 
    • Bonus points for experience working in Commercial Real Estate, Saas industry knowledge, or understanding SMB customers 

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, success story and the chance to become part of an award winning team and grow your own career with us. 

    To express an interest please submit your details and tell us your story! 

     

    Customer Success Operations Analyst - Auckland

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate. 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.  

    Your Role 

    As Customer Success Operations Analyst you will support and enable our global Customer Success, Implementation and Support functions by operationalizing, streamlining, and improving our processes.  

    You will work closely with the Global Head of Customer on special projects to identify process improvement opportunities, potential operational concerns or risks, and design, implement and configure CS, implementation and support tools.  

    Your Responsibilities 

    • Drive solutions to improve the overall efficiency of Re-Leased and the Customer function  
    • Identify, raise & address operational issues and potential concerns relating to the customer success processes and tools  
    • Analyze how Re-Leased use the customer success systems (Zendesk and Planhat), run data analysis and process improvement modeling to assist data-driven decision making on future changes  
    • Based on your research and analysis, provide presentations/reports that support your recommended solutions to the identified problems and concerns  
    • Execute and deliver proposed solutions in the Re-Leased Customer Success systems  
    • Collaborate internally with Customer Success, Sales, Marketing, Product and Engineering to ensure a cross functional approach to streamlining, process improvement and resolving issues 

    Your Experience 

    • Proven experience in SaaS and/or customer success, implementation or Support environment  
    • A background in systems/business/operations analysis or coordination   
    • Experience with Customer Success tools (e.g. Zendesk/Planhat/Churn Zero/Catalyst/Gainsight)  
    • Demonstrated ability in data analysis and working with MS Excel  
    • Good understanding of system configuration for optimization and process improvement  

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first. 
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, award winning team and grow your own career with us. 

    To express an interest please submit your details and tell us your story! 

     

    QuickBooks Solutions Consultant - Denver

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate. 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.  

    Your Role 

    As QuickBooks Solutions Consultant you are responsible for being the QuickBooks technical expert within Re-Leased and providing support and advice cross-functionally within Re-Leased internally and externally to our customers. You will enable the team to solve QuickBooks Desktop & Online specific problems, create value, and connect better with our customer base on all things QuickBooks. 

    Your Responsibilities  

    • Support Implementation Consultants throughout the onboarding process to achieve successful implementation relating to QuickBooks integrations 
    • Work closely with Customer Support in troubleshooting and resolving questions related to the QuickBooks integrations 
    • Work closely with Engineering & Product teams on key areas of QuickBooks functionality in line with industry needs/standards- be the voice of the customer 
    • Understand technical objections, and develop strategies to resolve technical blockers for prospects and existing customers 
    • Provide feedback on improving customer handoffs, implementations, and the Re-Leased demonstration experience relating to QuickBooks 
    • Support sales enablement efforts by enhancing knowledge of the integrations within the Sales team 
    • Empower the sales team by taking the role of a technical QuickBooks expert during the sale 
    • Bring market knowledge to internal teams based on prospect and customer interactions 

    Your Experience 

    • Experience in pre-sales support and customer facing demonstrations 
    • Strong technical experience in QuickBooks Online and desktop integrations 
    • Experience eliciting and communicating the functionality and purpose of products and features to be delivered 
    • Ability to explain complex, technical concepts in simple, easy to understand terms. 
    • Experience in end-to-end software product builds and releases within a software delivery team 

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first. 
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, award winning team and to grow your own career with us. 

    To express an interest please submit your details and tell us your story! 

    Total compensation for this role includes:  

    • Base salary - $80,000 - $90,000 
    • Employee Share Option Scheme  
    • Medical, dental and vision plan up to a value of $350 per month selected via the TriNet platform  
    • Participation in a 401k plan administered via the TriNet platform  
    • 20 annual vacation days, excluding normal U.S. federal holidays  
    • Up to five (5) paid sick days annually 
     

    Implementation Consultant - Denver

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate. 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.  

    Your Role 

    Your role will be the conduit between the Re-Leased team and our customers as they are onboarded. Your role will have a heavy focus on understanding and translating our customers needs and their requirements and ensuring exceptional project management as they start their Re-Leased journey. We are open to having this person being based in Denver, New York or Dallas. 

    Your Responsibilities 

    • Project management and training of new customers to ensure they are successfully onboarded with Re-Leased 
    • Assist with data processing for on-boarding new customers 
    • Help implement Re-Leased and ensure changes to original workflow are understood internally and externally  
    • Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction 
    • Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback  
    • Maintain a laser focus on quality, with top-notch written and spoken communication  

    Your Experience 

    • Proven experience in property management or proptech industries 
    • Accounting experience a plus (Quickbooks, Xero, Microsoft Dynamics, GP, Sage) 
    • Experience working within an agile framework to deliver implementations to customers 
    • Strong Microsoft Excel skills and experience 
    • Experience conducting online training sessions is a bonus 

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first. 
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, success story and the chance to become part of an award winning team and grow your own career with us. 

    To express an interest please submit your details and tell us your story! 

    Total compensation for this role includes:  

    • Base salary - $70,000 - $80,000 
    • Employee Share Option Scheme  
    • Medical, dental and vision plan up to a value of $350 per month selected via the TriNet platform  
    • Participation in a 401k plan administered via the TriNet platform  
    • 20 annual vacation days, excluding normal U.S. federal holidays  
    • Up to five (5) paid sick days annually 
     

    QA Automation Engineer

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate. 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.  

    The location 

    This role is based in the sunny Hawkes Bay*, where the produce is beautiful and the wine is bountiful! We want you to stick around, so we’ll introduce you to the best restaurants and our favourite wineries, cideries and breweries in the region. And if that’s not your thing, we can tell you about the stunning architecture or where to go hiking for the best views.  

    Our Napier office is where our Product and R&D teams are based, and it’s also the spot where Re-Leased was founded back in 2012, by our CEO and Founder. With our team expanding, we’ve expanded our modern office space too, so you can pump out a hard day's work, avoid a long commute home, and enjoy more daylight hours and time for yourself. 

    Working here you will get to experience first-hand the team collaboration and knowledge sharing between you and your work mates. Our company and our teams are only going to grow over the next year and beyond, so get ready for a career boost! Everyone is helpful and makes you feel comfortable to ask questions and have productive discussions about all things tech. Also, we shouldn't forget to mention that Re-Leased is happy to invest in your professional growth by sponsoring courses and certifications. 

    *We are also open to this role being based remote, with occasional travel to Napier. 

    Your role 

    As a QA Automation Engineer, you will own the quality and scalability of the test automation suite. You will be reporting to our QA Lead and play a key role in the Engineering Team working with the wider R&D team to automate regression testing and ensure high test coverage of business-critical areas. This role is perfect for a collaborative team player who takes ownership of quality within the team and the wider business. We believe in quality at every stage of development. 

    Your Responsibilities 

    • Collaborate with the Product & Engineering teams to ensure consistent project execution 
    • Writing and maintaining automated UI tests (cypress.io) and integration tests   
    • Owning and maintaining the test automation suite  
    • Ensuring test automation suite is fast and scales  
    • Documenting test automation suite standards 

    Your Experience 

    • Solid QA or Software Development experience in a SaaS business 
    • Demonstrated experience in identifying and implementing opportunities to improve quality  
    • Experience with a range of development tools and methodologies 
    • Experience in quality insurance and test automation 
    • Experience working in a lean, agile environment 
    • Good communication skills and a team focused approach to working 
    • The ability to bring in new ideas, a passion for all things web and a willingness to go the extra mile 

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first 
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, success story and the chance to become part of an award winning team and grow your own career with us. In addition to other benefits, all our employees can choose to join our Employee Share Option Plan and get shares in Re-Leased. 

    To express an interest please submit your details and tell us your story! 

     

    Senior QA Engineer

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate. 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.  

    The location 

    This role is based in the sunny Hawkes Bay*, where the produce is beautiful and the wine is bountiful! We want you to stick around, so we’ll introduce you to the best restaurants and our favourite wineries, cideries and breweries in the region. And if that’s not your thing, we can tell you about the stunning architecture or where to go hiking for the best views.  

    Our Napier office is where our Product and R&D teams are based, and it’s also the spot where Re-Leased was founded back in 2012, by our CEO and Founder. With our team expanding, we’ve expanded our modern office space too, so you can pump out a hard day's work, avoid a long commute home, and enjoy more daylight hours and time for yourself. 

    Working here you will get to experience first-hand the team collaboration and knowledge sharing between you and your work mates. Our company and our teams are only going to grow over the next year and beyond, so get ready for a career boost! Everyone is helpful and makes you feel comfortable to ask questions and have productive discussions about all things tech. Also, we shouldn't forget to mention that Re-Leased is happy to invest in your professional growth by sponsoring courses and certifications. 

    *We are also open to this role being based remote, with occasional travel to Napier. 

    Your role 

    As a Senior QA, you will be the independent testing expert amongst our squads. You will be reporting to our QA Lead and will take on a support and mentorship role within the QA team. This role is perfect for a collaborative team player who takes ownership of quality within the team and the wider business. We believe in quality at every stage of development. 

    Your Responsibilities 

    • Risk analysis and risk mitigation, planning and execution at all stages of the software development life-cycle 
    • Diving deep into exploratory testing, contributing to the automated test suite 
    • User experience, bug reporting and tracking   
    • Implementation of integration and automated tests 
    • Ownership of quality standards in the Engineering squads 
    • Collaborate with the Product team to ensure consistent project execution 

    Your Experience 

    • Solid QA experience in a SaaS business 
    • Demonstrated experience in identifying and implementing opportunities to improve quality  
    • Experience with a range of testing tools and methodologies 
    • Experience working in a lean, agile environment 
    • Good communication skills and a team focused approach to working 
    • The ability to bring in new ideas, a passion for all things web and a willingness to go the extra mile 

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first 
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, success story and the chance to become part of an award winning team and grow your own career with us. In addition to other benefits, all our employees can choose to join our Employee Share Option Plan and get shares in Re-Leased. 

    To express an interest please submit your details and tell us your story! 

     

    Product Manager

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate. 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.  

    Your Role 

    As Product Manager you will drive the end-to-end process of getting customer value to market. You will be responsible for the discovery, product/feature vision, prioritization, delivery and launch.   

    You’ll work collaboratively with design, engineering, sales, marketing, customer success and support to develop experiences that our customers value, and drive developments based on qualitative and quantitative data! 

    Your Responsibilities 

    • Be the driver of understanding opportunities to create value for our customers  
    • Own the roadmap for your value streams and ensure discovery and development investments meet customer needs  
    • Work collaboratively with customers, design, and customer-facing teams to ensure a deep understanding of customer needs during development   
    • Work with the engineering teams in your value streams and run agile sprints including backlog grooming, stand-ups, and retrospectives  
    • Analyze and create compelling stories and ensure data-driven decision making for prioritization  
    • Provide rapid customer feedback and prototyping/user testing  
    • Work closely with marketing to support successful launch and adoption of our new products/functionality  

    Your Experience 

    • Substantial experience in delivering products and user experiences customers love  
    • Proven experience in design and delivery in a SaaS agile environment  
    • Qualitative and Quantitative Analysis skills (Data collection, statistical analysis, qualitative research)  
    • Experience running user testing, concept and A/B testing  
    • Demonstrated ability to run workshops with customers and stakeholders  
    • Experienced in effective public speaking and storytelling to influence the direction and challenge the status quo  
    • Examples of successful delivery within the cycle from discovery through launch/adoption and success measurement  
    • Ideally experience with Pendo (usage insights), product board (customer-centric road mapping), mural (online collaboration), Figma (design), dovetail (user research) or comparable products  

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first. 
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, award winning team and grow your own career with us. 

    To express an interest please submit your details and tell us your story!

     

    Sales Engineer - Denver

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate. 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.  

    Your Role 

    As Sales Engineer you will work together with the North America sales team to introduce the Re-Leased solution to prospects. You will demonstrate the value of our product to our potential customers and play a pivotal role in new business acquisition, sales enablement, and provide a feedback loop to internal teams on the voice of the customer. 

    Your Responsibilities 

    • Work with sales, partners, and prospects to demonstrate the technical side of our product and Re-Leased’s functionality to address prospect pain points 
    • Support Implementation Consultants in ensuring continuity of expectations throughout the onboarding processes 
    • Take an active role in enabling the whole North American team in product knowledge and day-to-day use cases 
    • Empower the sales team by taking the role of a technical encyclopedia during the sale and assisting in driving revenue 
    • Understand technical objections and develop strategies to resolve technical blockers during the sales process 
    • Develop and maintain deep knowledge and understanding of Re-Leased’s integration products and value propositions 
    • Act as an evangelist across Re-Leased for the product and related learnings 

    Your Experience 

    • Strong analytical problem-solving skills and a commercially driven mindset 
    • Proven experience in customer-facing sales engineer role in the PropTech or Commercial Real Estate industry 
    • Ability to create solutions and challenge the status quo towards customers and prospects 
    • Demonstrated ability in developing relationships at all levels across organizations 
    • Proven project management skills in a commercial environment 
    • Ability to explain complex, technical concepts in simple, easy to understand terms 

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first. 
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, award winning team and opportunity to grow your own career with us. 

    To express an interest please submit your details and tell us your story! 

    Total compensation for this role includes: 

    • Base salary -  $75,000 - $85,000 + Commission 
    • Employee Share Option Scheme 
    • Medical, dental and vision plan up to a value of $350 per month selected via the TriNet platform 
    • Participation in a 401k plan administered via the TriNet platform 
    • 20 annual vacation days, excluding normal U.S. federal holidays 
    • Up to five (5) paid sick days annually 
     

    Customer Success Manager - Denver

    Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased we are reimagining the future of commercial real estate. 

    Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.  

    Your Role 

    As Customer Success Manager you will have a dedicated portfolio of customers. You will drive a direct impact on our business by helping your customers transform how they work with Re-Leased, increasing our renewal and upsell rates. You’ll play a vital role in the customer journey as the customer’s main advocate and advisor, influencing key decision-makers and developing a partnership based on trust.  

    Your Responsibilities 

    • Create policies and procedures that optimize the Re-Leased customer experience 
    • Create a community based on customer engagement through value-add initiatives for our customer base  
    • Gather and communicate feedback from your customers to ensure we are focused on the voice of the customer 
    • Act as a product expert and be the face of Re-Leased for your customer base 
    • Provide technical support and training to customers when needed and facilitate upskilling opportunities to increase engagement 
    • Assist in educating the customer on the best ways to utilize products based on their business needs 
    • Champion the Re-Leased product internally and help educate our team on the value proposition we take to market 

    Your Experience 

    • Strong analytical problem-solving skills 
    • Excellent professional communication skills 
    • US property industry knowledge is a bonus 
    • Demonstrated experience in customer-facing roles 
    • Strong empathy for customers and passion for revenue and growth 
    • Ability to explain complex, technical concepts in simple, easy to understand terms 

    Our culture is very important to us too, and we strongly believe in living out our core values:  

    • People First: One team globally; our people and customers always come first. 
    • Find a Way: Like a river, we find a way around all obstacles  
    • Win or Learn: Our journey for improvement never ends; enjoy the ride! 

    Why Join Re-Leased? 

    This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, award winning team and grow your own career with us. 

    To express an interest please submit your details and tell us your story! 

    Total compensation for this role includes:  

    • Base salary - $80,000 - $90,000 
    • Employee Share Option Scheme
    • Medical, dental and vision plan up to a value of $350 per month selected via the TriNet platform  
    • Participation in a 401k plan administered via the TriNet platform  
    • 20 annual vacation days, excluding normal U.S. federal holidays  
    • Up to five (5) paid sick days annually 
     

    Product Manager

    Our product team is growing, and we're looking for a senior product expert with a positive, roll-your-sleeves-up kind of attitude to join our talented team!

    You'll be working closely with our development teams on the product backlog, you'll be helping to define our product roadmap, you'll be working closely with our customers and customer facing teams, and you'll be the voice of our customer.

    Your ultimate goal will be to deliver impact by ensuring the highest quality of the products that we deliver to our partners and clients (and in some cases internal tools). You'll do this using knowledge of user needs, markets, strategy and business goals to frame problems and set priorities for their cross functional delivery teams working within each product stream.

    If this kind of multifaceted role sounds like your kind of jam, we encourage you to read on....

    So, who are we? Imagr is leading the charge in automated retail technology with our end-to-end, AI powered checkout solution. Our goal is to revolutionise modern retail and make life easier for everyday people - with no checkouts and no queues. We're a team of over 60 talented people with offices in both Auckland, Japan and The Netherlands. 

    What will your days look like?

    • Be the interface between our stakeholders, customers, and engineering teams.
    • Represent users throughout the delivery process and use their feedback to inform continuous improvement.
    • Be the voice of the customers. Research, engage, and deeply understand the functional, social and emotional needs of the users and lead the design and development of products that will delight our users.
    • Develop clear product requirements documents to drive hardware and software development, and communicate feature requests to a cross functional team of hardware and software engineers, designers and technologists.
    • Develop, own and maintain your roadmap - represent this roadmap internally and externally to stakeholders.
    • Say no to the wrong things, and push hard for the right things. Get the data and have the instinct to know what we shouldn't do, and likewise have everyone's backing for the things we should do. We’ll back to you to make the right calls!
    • Work closely across the business to execute successful product releases (partnering with the Delivery Practices Lead).
    • Be the product lead for specific value streams supported by a cross-functional team.

    The skills we're looking for

    • Upper Intermediate to Senior experience as a Product Owner (or Product Manager)
    • Experience with gathering requirements from a global and diverse user group
    • Experienced and comfortable wearing the PO hat in Scrum teams
    • Excellent written & verbal communication skills; excellent interpersonal skills with a style that can build relationships at all levels
    Nice to haves:
    • Experience in a hardware-software company
    • Passion for UX and usability
    • Experience in the supermarket/FMCG space
    • Experience in a startup where change is a constant!

    What can you expect from us?

    Not only do you get to work with a talented and passionate team on a groundbreaking product, but we'll also look after you. We can offer you a competitive salary, a comprehensive wellbeing programme that looks after your mental and physical health, shared lunch with the team on every Friday, and the opportunity to grow your career in a venture-backed tech company growing on an international scale.

    If you're interested in this role, but feel you may not have the exact experience we're looking for, please still consider applying as we're keen to hear from curious, passionate people who are willing to learn...we may just be willing to take a chance on you! We face a diverse range of problems here at Imagr and we need a diverse team to solve them, so put your unique perspective forward and let's see where it takes us!

    About Imagr

    Imagr gives supermarkets superpowers. Founded in New Zealand in 2016, we have built the first vision-only, white-label autonomous checkout solution that retailers can own, operate and scale themselves. Imagr is designed to layer into any supermarket, with no store fit-outs required. Mobile hardware, adaptable software.
    Supermarket retailers are the hero of our story, and we empower them to create a more efficient, and more enjoyable shopping experience for their customers. Our deeply powerful proprietary AI doesn’t need barcodes. It just knows what you’re putting in the cart… or taking out of it! 

    So... join us to rethink the way the world shops! Looking for a career defining opportunity? Make your mark architecting the new retail experience in a supportive, fast moving global team with offices in Auckland, Amsterdam and Osaka! 
     

    Software Support Analyst - 12 Months Fixed Term Contract

    Serko is an award-winning business travel and expense software company that’s winning on a global scale. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe – and we’re growing!

    While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and wellbeing of their travelers – allowing for complex approvals where needed, giving real-time information about precautions taken by transport and accommodation suppliers, tracking and restricting travel around the globe, increasing the flexibility of bookings, giving true visibility and control over costs – and we’re not stopping there. We’re backed by the likes of Booking.com and there is an exciting road ahead of us at a time where travel needs real, impactful change.

    We’re hiring people from different backgrounds, experiences, abilities and perspectives to help us build a world-class team and product.

    Requirements

    This is a 12 month fixed term contract to cover maternity leave within our team. What a great opportunity to jump inot a fast paced, challenging yet also exciting role where you'll be adding real value to the client experience as well as being able to grow your skill set in the tech world.

    Managing client issues via our issue tracking systems, email, and telephone, you will play a key role in the Serko team by:

    • Helping solve client problems by creating solutions to product/application client problems and queries.
    • Furthering Serko Global Support's relationships with our clients by "going the extra mile"; being responsive and effective in your communication and adhering to SLAs.
    • Collaborating with the rest of the Serko team by identifying and escalating more complex issues and working with the wider business to get them resolved.

    Key Skills:

    • You love getting to the bottom of things and have a proven flair for problem solving - You have extensive proven ability in effectively troubleshooting problems and testing solutions. You know how to plan and carry out an investigation into a given problem.
    • You have a strong customer service orientation – A lot of people say they have this, but you live and breathe it. You love going out of your way to ensure a customer receives the best possible service from you and your organisation. You grasp the difference between good customer service and superior customer service
    • You're a communicator - Most of our customer interactions are in writing rather than verbal, so you need to have the ability to "translate" technical terms into clear customer-oriented language when writing. You're also able to quickly grasp the nub of complex issues presented by clients. You are able to communicate with both end-users and technical people and act as a go-between.
    • You like dotting i's and crossing t's - You have a high attention to detail and quality and take genuine pride in the work that you do.
    • You understand why you do the work you do and what value it brings to Serko - You have a curiosity about the wider business in which you work and a desire to contribute to the company's growth.
    • You demonstrate desire for personal growth, autonomy and for continuous learning.

    The Successful Candidate is likely to have:

    • Demonstrable experience in troubleshooting software
    • Experience in customer service or other areas of customer interaction
    • Experience in the Travel industry is a big advantage.

    Benefits

    It's important to us, that our people can bring their whole selves to work. Join our team and we have the following on offer for you!

    • Competitive salary + Kiwisaver + A generous incentive scheme
    • Laptop, modern office with games, exceptional coffee, snacks, and a great social atmosphere!
    • Permanent full-time opportunity
    • Promotional opportunities among an established & growing global organisation
    • 1:1 mentoring with industry leaders to help your growth towards your career pathways
    • Flexibility to work-from-home
    • Flexible starting and finishing hours
    • Inclusive culture which embraces the diversity of our people - with many different nationalities proudly represented across the Serko workforce. We look for people to add to our culture!

     

    Serko is a NZ Immigration Accredited Employer. However due to Covid-19 immigration restrictions, we can only accept applications from candidates who are either NZ/AU citizens/permanent residents, or hold a current valid work visa for employment in New Zealand.

     

    If this sounds like you, then please click on the "Apply" button and follow the prompts.

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